Sales Operations Officer

Location: Hybrid working, Milton Keynes area

Salary: £45,000

Contract: Full-time, Permanent

About Our Client

TECHTRACE Partners are supporting a fast-growing, PE-backed cyber security business operating across the UK.

They work with organisations across the globe, delivering critical protection against evolving cyber threats.

This is an opportunity to join a business driven by strong values and a clear mission to make a tangible difference in the cyber security landscape.

About the Role

As Sales Operations Officer, you will be an essential part of the Central Operations team. You'll manage and continuously improve the HubSpot CRM, provide critical support to the sales team, and ensure sales operations run efficiently. This is a varied and dynamic role for someone who thrives on organisation, problem-solving, and making a tangible impact.

Key Responsibilities

HubSpot CRM & Sales Technology

Own and optimise the HubSpot CRM platform as primary administrator and subject matter expert
Design and maintain automated workflows that streamline sales processes
Develop dashboards and reports providing real-time visibility into sales performance
Ensure data integrity and translate complex data into actionable insights

Event Management & Supplier Liaison

Plan, coordinate, and execute sales and marketing events including conferences and exhibitions
Act as primary point of contact for event logistics, liaising with suppliers and external partners
Manage event budgets and timelines to ensure successful execution

Sales Support & Documentation

Support the sales team with preparation of documentation, bids, and proposals
Maintain library of templates, case studies, and supporting materials
Assist with tender responses and RFP documentation

Channel Partner Administration

Work closely with the Channel Manager to provide administrative support for partnerships
Maintain partner records and communication in HubSpot
Support partner onboarding and ongoing relationship management

What We're Looking For

Essential:

Proven experience with HubSpot CRM, including workflow creation, reporting, and administration
Strong organisational and project management skills with ability to juggle multiple priorities
Excellent attention to detail and commitment to data accuracy
Confident communicator with experience liaising with external suppliers and partners
Ability to work independently and take ownership of projects

Desirable:

HubSpot certification(s)
Experience in a B2B or cyber security/technology environment
Event management or coordination experience
Experience with channel or partner programmes

What's on Offer

Hybrid working flexibility in the Milton Keynes area
25 days holiday + 1 day accrued per year of service up to 30 days
Comprehensive benefits including pension, healthcare, and cash plan
A genuinely people-centric culture where collaboration, innovation, and wellbeing are valued
Professional development and opportunity to grow as the company scales
Regular team events and social activities
Be part of a mission that matters - protecting organisations in the digital age

If you would like more information on this opportunity - please contact gary@techtracepartners.com

TECHTRACE PARTNERS Jobs

Sales Operations Officer