AvaSure is revolutionizing healthcare with cutting-edge virtual care solutions that protect patients and empower clinical teams. We're proud of our collaborative culture where innovation thrives and every team member is valued. Want to be part of something meaningful? Apply today and help us shape the future of healthcare!

Position Summary

The Director of Revenue Operations is a strategic, forward‑thinking leader responsible for optimizing the entire revenue ecosystem at AvaSure. In this high‑impact role, you will unify processes, technology, and teams across marketing, sales, product, and customer success to accelerate revenue growth and drive operational excellence. You will build scalable systems, unlock insights through data, and ensure our go‑to‑market engine runs with precision. If you thrive at the intersection of strategy, analytics, and cross-functional leadership, this is your opportunity to shape the future of virtual care.

Responsibilities

Revenue Strategy & Growth

Develop and execute cross‑functional strategies that expand revenue across new and existing markets.
Identify growth levers, emerging opportunities, and operational gaps to increase revenue yield and business scalability.

Cross-Functional Alignment

Partner with marketing, product development, finance, and customer success to build integrated go‑to‑market plans.
Create a seamless customer journey from lead generation to long‑term retention.

Sales Operations

Lead sales operations, including forecasting, pipeline governance, territory planning, and process optimization.
Implement best‑in‑class tools, playbooks, and workflows to increase sales productivity and efficiency

Data-Driven Decision Making

Build analytical frameworks to evaluate market trends, pricing models, and revenue performance.
Track KPIs and operational metrics, identifying trends and driving action plans to improve results

Market Research & Pricing

Conduct competitive and market research to strengthen pricing strategies and value positioning.
Stay current on industry trends to help AvaSure maintain a leadership edge in virtual care innovation.

Competencies

Exceptional interpersonal, written, and verbal communication skills
Highly organized with strong attention to detail
Self‑motivated and able to manage multiple priorities
Thrives under deadlines and shifting business needs
Strong critical thinker and confident decision‑maker
Excellent customer service mindset
Ability to collaborate with and influence cross-functional teams

Supervisory Requirements

Leads the Revenue Operations team, including internal staff and external contractors.

Education & Experience

Bachelor's degree in business, marketing, analytics, or related field; MBA preferred
8+ years of experience in revenue operations, sales operations, or similar leadership roles
Experience with CRMs: Dynamics or Salesforce preferred.
Proven success leading cross-functional teams and large-scale initiatives
Strong analytical skills with expertise in forecasting, data modeling, and market research
Exceptional communication, executive presence, and change management abilities

Physical Demands & Working Environment

Must be able to sit for much of the workday with periodic walking and/or standing.
Must be able to work in an office environment.
This role may require some travel.

Compensation & Benefits

Base Salary Range: $150,000 - $175,000 per year
Bonus Eligibility: Yes, bonus eligible.
Benefits Offered:
- AvaSure sponsored Medical, Dental & Vision
- Safe Harbor 401K with Employer Matching up to 4%
- HSA Employer Contributions, Employer Paid Life, Short-term and Long-term Disability, and AD&D Insurance Plans
- Flexible Time Off Plan & Paid Holidays
- Parental Leave
- Generous Tuition & Continuing Education Reimbursement available
- Employee Referral Bonus

FLSA Classification: Exempt

Position Type: Full-time

Location: United States | Remote

Why AvaSure?

As the pioneer and expert in inpatient telehealth, AvaSure has provided safer environments with over 2 million patients monitored and 200 million monitored hours. By continuing to reduce adverse events, and by optimizing workforce efficiencies for the nation's top health systems, AvaSure has consistently lowered the cost of care while providing safer, more efficient healthcare for everyone.

Diversity creates a healthier work environment: AvaSure is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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Director of Revenue Operations