About NIC PartnersOwn Your Success. Build Your Future. Make an Impact.
At NIC Partners, we’re more than an IT solutions provider—we’re a team of employee-owners dedicated to creating safer, smarter communities. Through innovative IT and security solutions, we protect schools, empower educators, and strengthen infrastructure. Your work here creates real impact, and as an employee-owned (ESOP) company, your success directly drives our shared growth and prosperity.Why Work HereYour Work Makes Schools Safer.Every project you contribute to makes a lasting difference. From installing security solutions that protect schools to implementing technology that empowers educators, your work ensures safer, stronger communities.People-First Tech. Built by the Folks Who Own It.NIC Partners is 100% employee-owned. Our ESOP model gives you a real stake in the company’s future, offering long-term financial stability and the opportunity to directly benefit from our shared success.Level Up with a Team That Has Your Back.We’re committed to helping you achieve your career goals. From company-paid certifications to hands-on experience with industry-leading solutions, we provide clear pathways for growth at every career stage.Do Good Work. Share the Win.Collaboration, accountability, and mutual respect are at the heart of everything we do. At NIC Partners, you’ll work alongside passionate professionals who celebrate your wins, support your goals, and value work-life balance. Flexible hybrid/work-from-home options, along with a supportive environment, help you thrive both in and out of work.
Job Title: Manager of Sales Operations
Dept.:Sales
Division:Sales
Supervisor’s Title: VP of Sales
Job Purpose:
We are currently seeking a dynamic and experienced individual to join our team as the Manager of Sales Operations. This role is pivotal in supporting our sales organization by optimizing processes, managing sales data and analytics, and ensuring the effective use of sales tools and technologies.
The Manager of Sales Operations will play a critical role in supporting the sales organization by optimizing processes, managing sales data and analytics, and ensuring the effective use of sales tools and technologies. Reporting directly to the VP of Sales & Marketing, this role will serve as a strategic partner to sales leadership, driving operational excellence and enabling the sales team to achieve and exceed their targets. We are looking for a candidate based in California, but we are also open to candidates in the Southwest region of the United States.
Responsibilities/Duties

Sales Process Optimization: Analyze, document, and improve sales processes to increase efficiency and effectiveness across the sales organization
Data & Analytics: Develop and maintain sales dashboards and reports to provide actionable insights on pipeline, forecasting, and performance metrics
CRM & Technology Management: Oversee the administration and optimization of CRM and other sales tools, ensuring data integrity and user adoption
Sales Forecasting & Pipeline Management: Support accurate forecasting and pipeline management through data analysis and collaboration with sales leadership
Performance Tracking: Monitor sales performance against KPIs and quotas, providing regular updates and recommendations to the VP of Sales & Marketing
Cross-Functional Collaboration: Work closely with marketing, finance, and operations to align on go-to-market initiatives, lead management, and campaign analysis
Sales Compensation & Incentives: Assist in the design, implementation, and administration of sales compensation plans and incentive programs
Sales Enablement: Support onboarding and ongoing training for sales reps, ensuring they have the resources and tools needed to succeed
Project Management: Lead and participate in projects to implement new processes, tools, or initiatives that support sales growth and efficiency

Experience/Education:

Bachelor’s degree in Business, Finance, Marketing, or related field.
3+ years of experience in sales operations, business operations, or a related role.
Background in construction, voltage is a big plus

Knowledge/Skills/Abilities:

Strong analytical skills with experience in sales analytics, forecasting, and reporting.
Proficiency with CRM systems (e.g., Q360, Salesforce, HubSpot) and sales enablement tools.
Excellent communication and collaboration skills; ability to work cross-functionally.
Experience with process improvement and project management.
High attention to detail and organizational skills.
Ability to thrive in a fast-paced, dynamic environment.

Salary range $90,000 to $140,000

NIC Partners Jobs

Sales Operations Manager