Your Purpose

To be an integral part of the Sales & Partnership team supporting clients and team members. You will be responsible for qualifying/managing the inbound initiatives, updating and managing marketing material, helping retain clients, providing customer satisfaction, handling administrative tasks and motivating the sales staff to ensure targets are being met.

We’re looking for a highly organized, problem-solver who is eager to learn and grow with our exciting team and company. If you have experience working in a fast-paced environment, multi-tasking while delivering great customer service are motivated by opportunity and have the desire to help shape the future of transportation in Florida, this opportunity is for you!

Your Role

Day to day support for commercial business segments: Corporate – both indirect and direct
Lead the fulfillment and execution of corporate contracts, billing, customer service, reporting, marketing initiatives, etc.
Support the management of inbound process; qualifying, contacting, onboarding, customer support, and renewal
Building and maintaining strong relationships with the accounts and their direct corporate admins, with monthly/quarterly check-ins
Collaborating with IT, Accounting, Revenue Management, Legal to ensure the business is running smoothly and efficiently internally as well for our customers.
Support the outbound initiatives to help grow the corporate segment.

You

You have a demonstrated history, a minimum of 1-2 years, of working in a sales, marketing, or account management with customer service experience.
You should be proactive, positive and have strong multi-tasking skills.
You have a personable demeanor with strong verbal and communication skills.
You have CRM experience, HubSpot preferred.
You are detailed-oriented and take pride in being organized and have excellent time management skills.
You have a willingness to learn and have the ability to work in a fast-paced environment.
You have strong computer skills and experience with MS Office.

Combine your experience, innovation, and entrepreneurial spirit by joining our growing team. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country. 

Brightline is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. 

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