ABOUT ODAIA

ODAIA noun

o·da·ia | 'oh-day-yeah

An Ancient Greek word referring to “tools of the trade.”

To learn more visit odaia.ai.

ODAIA is a remote first organization, all our positions are WFH with frequent company and team based socials, events and meetings in-person and virtually.

ODAIA works with pharma commercial teams to grow their brands and engage with the right healthcare professionals (HCPs) at the right time. ODAIA's SaaS AI platform turns complex data into personalized insights, enabling commercial teams to understand their customers - (HCPs), predict prescribing behaviors and make informed decisions that bring therapies to patients faster.

ODAIAns (what we call ourselves) are inspired to reinvent the future of how non-technical people leverage data in their day-to-day lives. We are passionate about solving complex problems in data, AI, engineering, design, and product, so our customers don’t have to. We live by the notion that “simplicity is the ultimate sophistication;” and making simplicity scalable is an even bigger challenge. That’s why we have a crazy talented team led by serial entrepreneurs, tech veterans, and life sciences experts.

To learn more visit odaia.ai.

OUR MISSION

Reducing patients’ time to therapy by facilitating meaningful interactions with healthcare providers, through human-centric software powered by AI.

We’re also on a mission to build an innovative, diverse, and ego-free business, where trust, innovation and ownership are valued. You’re on a mission too? We’re here for it. We put an emphasis on career development for our employees, and the opportunities to grow are extensive.

WHAT’S ON OFFER

As a Revenue Operations Specialist, you will play a pivotal role in optimizing revenue operations by enhancing Salesforce processes, analyzing key performance metrics to drive business insights, managing cross-functional projects, and ensuring legal and compliance support for sales contracts. Reporting directly to the Revenue Operations Manager, you will work closely with sales, marketing, business acceleration, and finance teams to streamline workflows and improve efficiency across the revenue cycle.

While this position is primarily remote, we are prioritizing candidates residing in the GTA who can join our Finance team every other Thursday for our bi-weekly in-person syncs at our Toronto office.

WHAT YOU WILL DO

Maintain Salesforce and the broader revenue tech stack, ensuring high data integrity, and system efficiency.
Develop and implement best practices for deal management, forecasting, and revenue reporting to support commercial initiatives and accountability in sales, marketing, support, and finance.
Lead and support cross-functional projects across commercial and finance teams from initial goal-setting to tracking deliverables and performance.
Periodically audit the tech stack to identify redundant tools, manage renewals, and evaluate new technologies that can drive further operational efficiency.
Monitor and refine the conversion points between MQL and SQL, ensuring lead routing logic is efficient and sales-to-success transitions are documented and automated.
Create training materials and conduct regular enablement sessions to ensure Commercial teams are utilizing tools effectively and following established processes.
Ensure accurate documentation and tracking of contractual obligations within Salesforce and other systems.
Utilize business acumen to evaluate cross-functional initiatives and key metrics, proactively identifying bottle necks and proposing scalable solutions to drive business growth and ensure organizational efficiency and alignment.
Drive the documentation of internal processes and lead commercial department-specific onboarding (outside of standard onboarding developed by HR and IT) to ensure all new hires are proficient in specialist information and team specific knowledge.
Other duties as assigned by manager.

WHAT YOU BRING

3+ years of experience in revenue operations, sales operations, or a related field in a SaaS environment.
Strong expertise in Salesforce administration, reporting, and process optimization.
Experienced in commercial tooling platforms (such as Pardot, LinkedIn Sales Navigator, Zoom Info, Notion, etc.)
Proven experience in project management, with the ability to lead cross-functional initiatives.
Advanced proficiency in Microsoft Office and Google Suite.
Strong analytical skills, attention to detail, and a data-driven mindset.
Ability to thrive in a fast-paced, high-growth environment with a proactive and problem-solving attitude.
Strong communicator.
An interest in challenging the status quo, by having a deep understanding of business processes, value drivers and technology to achieve desired outcomes.
Ability to understand business needs and develop consistent, clear analysis and report potential issues.
Accountable, proactive and agile with the ability to work quickly and efficiently in a fast-paced environment.
Adjusts quickly to changing priorities and copes effectively with complexity and ambiguity.
Grand vision, low ego, and able to make a big impact.

WHAT WE OFFER

A strong, positive values based culture, we Ignite Innovation, Own It and Stand Together
Medical & dental benefits - with immediate enrollment for full-time, permanent employees
Flexible working hours, focusing on what we achieve and not the number of hours we clock
Flexible time off policies
Stock option grants

EMPLOYMENT VERIFICATION

Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks.

JOB PROCESS & INTERVIEW DISCLOSURE

ODAIA does not use artificial intelligence (AI) to review applications, filter or analyze resumes.

Our recruitment team may use an AI-powered meeting assistant to record and transcribe interviews for note-taking purposes only. This tool helps our recruiters to be fully present during conversations with candidates who provide consent to this tool being used during an interview. This tool is used in compliance with privacy and employment laws across Canada and the U.S.

We respect the time candidates invest into participating in our recruitment process. ODAIA is committed to providing timely status updates on hiring decisions to all candidates following their final interview, in accordance with applicable employment laws.

The anticipated base salary for this position ranges from $85,000 to $105,000 CAD

This range represents ODAIA's good-faith estimate based on current market data and internal equity. Final compensation is determined through a comprehensive review of the successful candidate’s unique skill set, specialized experience, and relevant certifications. As such, the final offer may vary based on these specific factors. Salary expectations will be discussed collaboratively early in the process to ensure alignment. This role is also eligible for health benefits, stock options, and flexible time off policies as mentioned above.

This posting is for an existing vacancy.

DIVERSITY, EQUITY & INCLUSION

ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included, valued, respected and heard. We are committed to creating a diverse workplace, free from discrimination on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, disability status or any other characteristics protected by local laws, regulations or ordinances.

ACCOMMODATIONS AND ACCESSIBILITY

Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need at any stage of the recruitment process, please contact us at hr@odaia.ai.

ODAIA Jobs

Revenue Operations Specialist