Established in 2014 and based in Charleston, South Carolina, Soteria's expertise in the cybersecurity domain is predicated upon the accumulated practical experience across all team members. Soteria's security professionals have held leading positions in private industries, state governments, and federal intelligence communities.

Driven by this combined pool of knowledge as well as the belief that “Security is for Everyone,” Soteria offers advisory services and solutions which are significantly differentiated from the security status quo. Soteria treats each client as a unique case deserving of individualized security insights and specialized hands-on assistance.

The Sales Operations Analyst (SOA) plays a critical role in ensuring the sales organization operates efficiently and on schedule. This position is responsible for proactively supporting client needs, coordinating scopes of work, managing contract renewals, and organizing meeting schedules. The SOA enables the Sales team to focus on securing and growing client relationships by providing operational excellence and consistent support.

This role requires a highly detail-oriented, service-driven professional who thrives in a collaborative team environment and can effectively manage multiple priorities. As a key contributor, the SOA ensures exceptional client experiences from the initial sales engagement through project completion.

Success in this role is measured by timely and proactive client communication, successful execution of scopes of work and renewals, and strong alignment with company values and culture. The impact of this role extends across the organization, enhancing overall operational effectiveness.

This position offers career growth opportunities into roles such as Account Executive, Account Manager, or Sales Operations Team Lead.

Core Responsibilities

Execute internal sales operations processes and procedures with efficiency and accuracy
Evaluate existing processes and identify opportunities for improvement, optimization, or automation
Deliver timely reports and insights to Soteria leadership, clients, and partners
Maintain documentation, templates, and product definitions to support workflows and automation
Create and deliver scopes of work as directed or requested by clients and Sales staff
Coordinate with internal teams and technology partners to align solutions with customer needs
Gather and communicate competitive intelligence and client feedback to inform product enhancements
Maintain and update CRM systems with accurate pipeline, activity, and opportunity data

Required Qualifications

U.S.-based and authorized to work in the United States
Minimum of 2 years of experience in Sales Operations, Business Analysis, Sales Development, or a related role
Experience within cybersecurity or IT partner/channel ecosystems preferred
Strong collaboration skills with the ability to thrive in a team-oriented environment
Excellent written and verbal communication skills
Ability to work remotely with professionalism, reliability, and a productive home office setup
Strong attention to detail with the ability to manage multiple tasks and ensure follow-through
Proficiency with modern office tools and systems

Preferred Skills & Attributes

High-energy, results-driven, and team-oriented mindset
Positive, proactive, and solution-focused attitude
Creative and adaptable with a passion for process improvement
Strong interest in building client and partner relationships
Commitment to continuous learning and professional growth
Experience with tools such as Salesforce, Asana, Slack, Google Workspace, Canva, or similar platforms

You May Be a Great Fit If You

A challenge energizes and motivates you
You naturally identify and act on opportunities to improve, enhance, and automate systems and processes.
Think logically and communicate your reasoning clearly
Enjoy working with process flows, documentation, and structured systems
Are driven by performance-based growth and career advancement opportunities
Thrive in a collaborative environment and elevate those around you

Working Environment

This is a fully remote position with occasional travel required for client meetings or company events. Candidates must have reliable internet access and a dedicated workspace. All necessary hardware will be provided.

The Pay Range For This Role Is

60,000 - 80,000 USD per year(Remote)

Soteria - Security Solutions & Advisory Jobs

Sales Operations Analyst