The Commercial Sales Operations Specialist supports the sales team by optimizing processes, managing data, and ensuring efficient execution of sales strategies. This role bridges sales, marketing, and operations to drive revenue growth and improve overall sales performance.

Key Responsibilities

Support day-to-day operations of the commercial sales team
Analyze sales data, trends, and performance metrics to identify opportunities for growth
Maintain and manage CRM systems (e.g., Salesforce)
Generate reports, dashboards, and forecasts for leadership
Assist with pipeline management and sales tracking
Improve sales processes and workflows for efficiency
Coordinate with marketing, finance, and customer service teams
Ensure data accuracy and integrity across systems
Assist in sales training, onboarding, and documentation
Monitor KPIs and provide actionable insights to sales leadership

Qualifications

Bachelor’s degree in Business, Marketing, Finance, or related field (or equivalent experience)
2+ years of experience in sales operations, business operations, or analytics
Strong analytical and problem-solving skills
Experience with CRM tools and data reporting platforms
Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis)
Excellent communication and organizational skills
Ability to manage multiple priorities in a fast-paced environment

Preferred Skills

Experience in commercial or B2B sales environments
Familiarity with sales forecasting and pipeline management
Knowledge of automation tools and reporting software
Process improvement or project management experience

Key Competencies

Data-driven decision making
Attention to detail
Collaboration and teamwork
Strategic thinking
Time management and adaptability

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you comfortable working onsite in an office setting at our Spartanburg, SC office?

Education:

High school or equivalent (Preferred)

Experience:

Sales Operations: 2 years (Required)
salesforce: 1 year (Preferred)

Work Location: In person

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Commercial Sales Operations Specialist