About the Organisation

Our client is a nationally focused organisation working closely with government and industry stakeholders to support workforce capability, governance and strategic initiatives across the public and education sectors. The organisation values strong governance, collaboration and high-quality outcomes, and plays an important role in supporting policy-aligned projects and systems.

About the Role

An exciting opportunity exists for an experienced Business Support Officer - Business Operations to join a small, high-performing team. This role is central to ensuring efficient business operations, providing high-quality administrative and coordination support to senior leaders and teams.

Reporting to the Business Operations Manager, this role will also work closely with the Director, Projects and Operations and other stakeholders across the organisation. The successful candidate will play a key role in supporting policy and procedure reviews, governance processes and continuous improvement initiatives.

Responsibilities

Coordinate meetings, including agendas, invitations, meeting packs, venues, catering and minute-taking
Manage calendars, diaries, travel and accommodation arrangements for senior staff
Provide broad administrative support across the organisation as required
Maintain records, files and documentation in accordance with governance requirements
Support internal governance and reporting processes
Develop and implement standardised templates for policies and procedures
Assist to identify policy and procedure owners and document ownership clearly
Identify duplication, gaps or missing content in policies and procedures
Develop and maintain a policy and procedure review register
Develop consistent templates for key organisational documents aligned to the style guide
Assist with updating the Briefing Note process
Undertake additional tasks as directed by the Business Operations Manager or Director, Projects and Operations

Experience / About You

Strong attention to detail with a high level of accuracy
Eye for detail essential
Excellent organisational and time management skills
Ability to manage competing priorities and meet deadlines
Strong written and verbal communication skills
Proficiency in Microsoft Office and familiarity with document management systems
Professionalism and discretion when handling confidential or sensitive information
Previous experience in administrative support or document management essential
A proactive approach with the ability to identify issues and suggest improvements
Preferred candidate will be required to complete a police check

Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.

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DIXON APPOINTMENTS | Recruitment Agency Jobs

Business Support Officer - Business Operations