I'm hiring a founding business operator at Maintouch.

One of the most underrated roles in ambitious early-stage companies is the utility player. Every legendary company had an early operator who became mission-critical by making problems disappear and getting things done. We’re looking for that person at Maintouch

The basics

Maintouch builds AI agents to automate the trillion-dollar marketing agency industry.
We've grown insanely fast in the last 9 months (can share numbers privately), and power the growth systems for 60+ of the fastest-growing companies in the world.
Marketing is a series of micro-decisions based on responses to data. Maintouch connects to all your marketing data sources to plan and execute growth strategies like an expert would.
I (founder) grew up working at my family's marketing agency. We're taking those learnings to automate all that work.
Lean team of 8. Ex-founders and experts working in person in SoHo, NYC.

Why join

You'll own the most mission-critical seat in the company outside the founder's. Customer strategy, post-sale motion, and whatever ops hole is on fire that week.
The role has the broadest possible surface area. Heavy customer-facing work, strategy, finance, ops, hiring….whatever the company needs, you're the person who makes it happen.
Direct exposure to our customers (founders and operators at the fastest-growing companies in the world), our board, and our investors.
You're early enough to shape how we operate, late enough that there's real revenue, real customers, and real signal.
Get to tell your grandkids you helped build a generation-defining company in the LLM boom.

What You'll Do

Embed with customers. Understand their growth strategy deeply, figure out where Maintouch plugs in, and shape what success looks like for them.
Own the monthly rhythm. Set agents in motion, run check-ins, drive expansion, and own renewal. You're the human customers trust to think alongside them.
Be the first call when something's off. Close the loop on everything. Nothing falls through the cracks. No customer has to follow up twice.
Translate what you hear back into product, marketing, and strategy. You'll be closer to customers than anyone on the team.
Help build the post-sale machine. Document what works, kill what doesn't, turn scrappy founder-led CS into something repeatable.

What We're Looking For

Think of the smartest, most resourceful, high-energy person you've ever met. Someone who routinely runs through walls. Someone who takes "impossible" as an invitation to prove everyone wrong. Specifically:

Manages dozens of priorities simultaneously without dropping any of them.
Learns new domains rapidly and operates in them without needing to be taught.
Holds an unreasonably high bar for the quality of everything they touch.
Is this person someone people genuinely want to be around? Need to be personable and charismatic.
Genuinely curious about AI and what it's doing to marketing. Not technically required, but you get it and get excited about it.
Comfortable with ambiguity and rapid change. Has thrived inside a high-growth startup before.
Absolute grinder.

About The Process

We move fast: screener → behavioral → case study → in-person → offer. Start date ASAP. No remote. No students.

If this sounds exciting, we'd love to chat.

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Founding Business Operations