Business Applications Manager | Location: North Kingstown, RI | Contract

The Business Applications Manager role is a critical position overseeing the strategy, optimization, and daily management of core business systems within a manufacturing and enterprise environment. This position involves leading system configurations, supporting ERP and CRM platforms, and collaborating across departments to enhance operational efficiency and data visibility.

Key Responsibilities

Own and manage core business systems, including ERP and Salesforce, ensuring optimal functionality and performance.
Configure, maintain, and continuously improve system features to meet evolving business needs.
Ensure system reliability, data integrity, and alignment with organizational requirements.
Collaborate with stakeholders across finance, supply chain, manufacturing, and partnerships to gather requirements and identify improvement opportunities.
Translate operational processes into scalable, effective system solutions.
Serve as a trusted advisor, bridging technical teams and business units to facilitate effective communication and project execution.
Lead and execute cross-functional system implementation and enhancement projects.
Contribute to long-term applications strategy, including ERP evaluation, selection, and migration planning.
Apply structured project management practices to deliver initiatives on time and within scope.
Partner with teams to develop and improve reporting capabilities, including dashboards and queries using SQL and built-in analytics tools.
Promote data-driven decision-making across the organization.
Drive user adoption through training, documentation, and change management initiatives.
Troubleshoot system issues and provide ongoing support to end users.
Continuously enhance user experience and system utilization.

Required Qualifications

5–8+ years of experience managing business systems, applications, or similar roles.
Hands-on experience with ERP systems, preferably in a manufacturing environment.
Experience with Salesforce or similar CRM platforms.
Strong understanding of business processes in operations, finance, or supply chain.
Proven ability to manage cross-functional projects and stakeholder relationships.
On-site work authorization and willingness to work in North Kingstown, RI.

Preferred Qualifications

Experience supporting ERP implementations or migrations.
Familiarity with reporting tools and basic SQL.
Background in manufacturing, supply chain, or nonprofit environments.
Project management certification or formal training.

About Delphi-US - Peacemakers In The Talent War

Delphi-US is a national IT Services firm based in Newport, Rhode Island. Delphi attracts our nation's best and brightest Technical & Professional Talent and positions our nation's finest employers to further their competitive advantages. Delphi's core technical focus includes Data Sciences & Analytics, Modern AI/ML Model Monetization, Cloud Engineering, Cyber Security, ERP Rescue; serving domains from sensitive national energy sectors to critical financial services, biomed, life sciences & pharma, major government & municipal institutions, and much of the USA's Fortune 500 corporations. Delphi Associates are deployed on critical IT Projects where their consultative business acumen, comprehensive technical expertise, and committed service mission drives our client's success. Our proprietary skill-based and cultural matching process results in higher qualified project teams, custom curated for our client’s specific technical & functional goals. We are supremely experienced, friendly, professional, and ready to advocate on your behalf. Delphi has an indelible understanding of employer expectations, a track record of project success and we deliver lasting results.

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Business Applications Manager