Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!

What You’ll Do / Key Responsibilities

Serve as the day-to-day Salesforce System Administrator: manage users, roles, profiles, permission sets, and data access
Configure declarative Salesforce features: page layouts, record types, validation rules, workflows, Process Builder / Flow, approval processes
Build and maintain reports, dashboards, list views to support business users
Assist in data import, export, cleansing, deduplication, and data integrity tasks
Handle user support queries — troubleshoot issues, escalate when needed, assist with training & documentation
Maintain system health: monitor storage, system limits, logs, audit trails
Participate in release cycles: testing, sandbox maintenance, change sets, deployments
Work with stakeholders (sales, marketing, operations) to translate business requirements into configuration solutions
Document configurations, processes, changes, and create user guides / training materials
Stay current on Salesforce releases and help adopt new features / best practices

Qualifications / Skills

Required / Must-Have:

Salesforce Administrator Certification
Strong interest in CRM platforms and business process automation
Strong understanding of Salesforce CPQ (Configure, Price, Quote)
Basic understanding of relational data modeling, objects, fields, relationships
Hands-on experience with declarative Salesforce tools (Flows, validation rules, reports & dashboards)
Good analytical, troubleshooting, and problem-solving skills
Strong written and verbal communication skills
Willingness to learn and grow — adaptability, curiosity, and attention to detail

Preferred / Nice-to-Have:

Salesforce Administrator Certification
Salesforce CPQ Certification
Experience in data import/export (CSV, Data Loader, etc.)
Familiarity with Apex / trigger / basic coding (even if limited)
Knowledge of business domains: sales, marketing, support processes
Experience using Git, version control, or deployment tools

Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to recruiting@forcepoint.com.

Applicants must have the right to work in the location to which you have applied.

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Salesforce CPQ Administrator