Chesapeake, VA

Full- time, $95,000-$120,000

Our Sales Operations & Executive Support position serves a critical dual-function role supporting both the Sales Operations and the President of the company. This role requires a highly organized, proactive, and detail-oriented professional who can manage competing priorities, has a strong sales foundation, and who can help drive organizational efficiency all while providing high-level executive support to the President.

In this role you will be visible, your impact will be measurable, and your contributions will drive results that impact the entire company.

What You’ll Do

You’ll sit at the intersection of two of the most strategically important functions in our organization – driving performance accountability across the sales engine and enabling the President to lead with maximum effectiveness. This position will be responsible for driving sales process discipline, CRM compliance, KPI reporting and customer onboarding coordination while also providing high-level executive support to the President.

CRM Administration & Compliance

Maintain CRM data integrity and enforce company CRM usage standards
Monitor pipeline activity, sales process compliance, and customer data accuracy
Support CRM reporting, dashboard management, and KPI tracking
Assist sales leadership with forecasting reports and sales analytics
Prepare recurring sales reports, dashboards, and executive summaries
Track key sales metrics including pipeline activity, close rates, revenue performance, and customer trends
Compile operational and sales performance data for leadership meetings
Support ad hoc reporting requests from sales leadership and executive management

Sales Process Administration & Operations

Ensure adherence to established sales processes and documentation standards
Coordinate onboarding activities for new sales team members
Maintain sales support documentation, templates, and process workflows
Support sales meeting preparation, agendas, presentations, and follow-up actions
Track commitments, deliverables, and accountability items resulting from sales meetings
Assist with customer data management, proposal coordination, and sales documentation
Coordinate communication between sales, operations, customer service, and leadership teams

Executive Support

Serve as a trusted liaison between the President and internal/external stakeholders
Manage and coordinate the President’s calendar, meetings, and scheduling priorities
Prepare meeting agendas, reports, presentations, and supporting materials
Coordinate travel arrangements, itineraries, and expense reporting as needed
Manage executive correspondence and communications professionally and confidentially
Track action items, deadlines, and strategic initiatives on behalf of the President
Follow up with department leaders to ensure timely completion of commitments
Maintain organizational alignment on key initiatives and priorities
Organize leadership meetings and executive planning sessions
Record meeting notes and distribute follow-up items when appropriate

Qualifications

5-7 years of experience in sales administration, executive assistant, operations support or related roles
Experience within transportation, logistics, warehousing, distribution, or supply chain industries strongly preferred
Strong analytical skills with the ability to build dashboards, track KPIs, and create sales forecasting
Experience supporting senior executives or business leaders strongly preferred
Ability to work onsite from operations in Chesapeake, Virginia and travel to other company locations as needed
Excellent written and verbal communication skills with ability to collaborate effectively among cross-functional teams
Reliable, self-motivated, and able to work independently with minimal supervision
Bachelor's degree in business administration, Logistics, Supply Chain, Sales or related field

Benefits

Medical, dental and vision insurance
401(k) retirement plan with company contribution
Company paid life and short-term disability insurance
Paid Time Off (PTO) & 10 Paid Holidays
Employee events and activities throughout the year
Employee Assistance Program (EAP)
Opportunities for advancement
And more!

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Sales Operations & Executive Support