ABOUT TALON.ONE:

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data.

Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

ABOUT US:

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform.

Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

ABOUT THE ROLE:

Talon.One is seeking an experienced Senior Sales Operations Manager to lead the optimization of sales operations, drive revenue growth, and refine sales processes. This role focuses on key areas such as sales forecasting, commission strategy, CPQ administration, and deal desk management, while partnering with teams across sales, finance, and legal to ensure strategic decision-making across high-performing teams.

Reporting to the Head of Revenue Operations, this is a business critical role that influences the success of Talon.One’s sales strategy and execution.

This is a full-time role based in Berlin, Germany.

ABOUT THE TEAM:

You will be joining our 5-person Revenue Operations team, a central pillar of Talon.One’s global go-to-market strategy. They serve as strategic partners to Sales, Customer Success, Marketing, and Leadership, ensuring our revenue engine is scalable, data-driven, and aligned across regions. As a cross-functional team with a global remit, we work collaboratively across time zones to streamline systems, surface insights, and optimize processes across the entire customer journey. Our mission is to empower revenue teams with the tools, data, and workflows they need to drive predictable growth, make smarter decisions, and deliver world-class customer experiences.

ONCE YOU ARE HERE YOU WILL:

Manage the sales forecast rhythm, working closely with Global Sales Leadership to ensure accurate and timely forecasts supported by strong pipeline management and deal qualification practices
Oversee commission strategy, evaluating and refining commission plans, implementing them in the automation system, and managing the monthly close and payout process
Work with Sales Leadership to define KPIs, maintain sales dashboards, and provide insights to drive performance optimization
Identify sales process inefficiencies by building rapport with individual Sellers and implementing solutions to improve day-to-day effectiveness
Own the Quote-to-Cash process, ensuring smooth configuration in CPQ, streamlined workflows in CLM, and seamless integration with Finance's billing system
Build the deal desk function, managing deal structuring, pricing approvals, and contract reviews while collaborating with sales, legal, and finance teams to accelerate deal velocity
Build a rapport with the individual Sellers, identifying bottlenecks and implementing solutions to increase their day-to-day efficiency and effectiveness

WHAT WE NEED YOU TO BRING TO THE TABLE:

A Bachelor’s degree in Business, Finance, Operations, or a related field
6+ years of sales operations experience, with at least 2 years in a senior role
Advanced proficiency in Salesforce and other sales tech stack tools (Sales Engagement, CPQ, Forecasting, etc.)
Expertise in designing and administering sales commission plans, with knowledge of tools like Xactly, Spiff, CaptivateIQ, or similar
Extensive experience in deal desk management, including pricing approvals, deal structuring, and contract oversight
A strong analytical mindset, with advanced Excel skills
Prior experience in a SaaS or technology company is required
Exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced environment
Excellent communication and collaboration skills, with experience working cross-functionally and influencing stakeholders at all levels

WHAT'S IN IT FOR YOU:

€1,000 annual learning budget and free German language courses to boost your skills
30 days of annual leave, plus extra paid days for your birthday and moving day
Home office setup budget, a monthly home office allowance
Freedom to work from abroad for up to 90 days worldwide!
Mental health support with nilo.health and a discounted Urban Sports Club membership
20% company subsidy on your pension contributions
Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
Lease your ideal bike through BusinessBike

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Senior Sales Operations Manager