Business Operations Assistant

Part-time (10-15 hrs/week, with room to grow) | Remote

About Alan Marshall Tutoring

Alan Marshall Tutoring is an online maths tutoring business based in Scotland, serving students from P7 through Advanced Higher. We deliver live group classes via Zoom and run a thriving community platform for students and families. Our teaching is built around the Marshall Maths Method, with a core philosophy that good tutoring makes itself obsolete.

We are a growing team of around 20 staff and are tracking toward a significant revenue milestone this year, with an expansion into the English GCSE market planned for September. As we scale, we need the right operational support to keep things running smoothly and to help us build the systems and processes that will sustain that growth long term.

The Role

This is a newly created position with two sides to it.

The first is an operational coordination function, working under our General Manager to take the day-to-day administrative load off his plate so he can stay focused on team leadership, performance, and systems development.

The second is a PA function to the founder, covering tasks that do not currently sit with anyone else and require someone proactive, organised, and commercially curious to own them properly.

Central to both sides of the role is Connecteam, the platform we use to manage scheduling, staff coordination, and operational processes. You will need to become an expert in this system. Training will be provided from the start, but the expectation is that you will get up to speed quickly and eventually become the go-to person for how we use and improve it.

The right person for this role is not just someone who processes tasks. We are looking for someone who is forward thinking, notices things that could work better, and is not afraid to bring ideas to the table once they have found their feet.

What You Will Be Doing:

Operational Coordination (reporting to General Manager)

Becoming proficient in Connecteam and supporting the ongoing management and improvement of how we use it across the business
Coordinating day-to-day class scheduling and logistics, building a thorough understanding of how our class timetable works across all levels and streams over time
Supporting staff onboarding admin, including induction checklists, access setup, and ensuring new team members have what they need from day one
Handling the legwork on recruitment: posting roles, sifting applications, scheduling interviews, and managing candidate communication so the General Manager can focus on making the right decisions
Supporting student data and attendance administration
Writing down how things work step by step, so that processes are documented and not just held in people's heads
Identifying inefficiencies or gaps in existing processes and bringing practical suggestions for improvement

PA and Business Support (reporting to Founder)

Managing and keeping up to date team documents including KPI frameworks, job descriptions, and onboarding materials
Preparing agendas, documents, and supporting materials for review meetings, team sessions, and workshop days
Tracking open actions across the business and following up on tasks that have no clear owner before they fall through the gaps
Coordinating the practical side of webinars including Zoom setup, Calendly management, and pre-event communications
Chasing outstanding actions from team members so the founder does not have to
Carrying out light research tasks and preparing briefing documents as needed
Proactive improvement research: looking at how the business currently operates and identifying areas where tools, processes, or platforms could work better, and bringing a considered view rather than just flagging a question

What We Are Looking For:

Essential

A natural organiser who keeps things tidy, moving, and on track without needing to be prompted
A quick learner who can get to grips with new systems and platforms independently
Forward thinking: you think about how things could work better, not just how to get through today's task list
Clear, confident written and verbal communication
High attention to detail
Comfortable working remotely and managing your own workload without close supervision
Experience in an admin, operations, PA, or coordination role
Confident with digital tools (we use Zoom, Google Workspace, Skool, Calendly, and Connecteam)

Desirable

Prior experience with Connecteam or a similar workforce management platform
Experience building or documenting processes from scratch
Experience in an education, tutoring, or training environment
An interest in how businesses operate and a track record of suggesting or implementing improvements

What You Will Get

A role with genuine scope and two distinct areas of responsibility from day one
Direct access to both the General Manager and the founder, with real influence on how the business operates
A team that takes its work seriously without taking itself too seriously
Full flexibility on how and where you work
A clear route to a fuller role as the business grows, 10 to 15 hours is the starting point, not the ceiling
Competitive hourly rate, commensurate with experience

How to Apply: Important

To apply, please copy and paste the below link into your browser.

All applicants MUST answer the screening questions and provide a CV and Covering letter via this link:

https://app.connecteam.com/#/apply?link=90461491-85a1-4f36-9510-e586a5058b5c

We will not accept applications via Indeed or any other means

Closing Date: Midnight 19th July 2026

Pay: £15.00-£18.00 per hour

Benefits:

Company events
Company pension
Work from home

Application question(s):

Have you followed the instructions in the advert and applied via the link provided? Please note: Applications via Indeed will NOT be accepted. If you have not applied via the link provided, please go back and do so.

Work Location: Hybrid remote in Kilwinning (North Ayrshire)

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Business Operations Assistant