Pay Range: $$92,750 - $$92,750

Business Systems Analyst

West Deptford NJ

World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Production Process Control Engineer, you’ll contribute to JM’s mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.

Candidates must be authorized to work in the United States without sponsorship. The company will not sponsor employment visas for this role, either now or in the future.

Job Purpose

To perform duties related to the implementation, management, maintenance, enhancement, support and decommission of critical software systems, whether purchased through a third party or developed internally. The Business Systems Analyst consults with stakeholders to gather and define requirements; assist with design and configuration of systems; implement new systems and/or enhance existing systems; write and execute test plans; troubleshoot and resolve system issues; deliver training and guidance to end users and system/service owners; develop and maintain system documentation; prepare robust reports to enhance strategic business decisions.

Principle accountabilities

Serve as first point of contact for business applications
Serve as a liaison between technical staff and user groups
Engage with internal teams to understand business requests, translate requirements into an analytical project approach, and support or lead projects through completion
Determines operational objectives by studying business functions, gathering information, and evaluating output requirements
Examines current business procedures and recommends improvements and controls by identifying problems or vulnerabilities
Work with internal/external customers to diagnose, review, and resolve incidents
Interpret information, ideas, and instructions and communicate clearly and accurately both verbally and in writing (including materials intended for distribution)
Identify and refer unresolved problems for resolution (internally or externally)
Maintain records of system incidents
Prepare technical reports by collecting, analyzing, and summarizing information and trends; develop and maintain documentation and standards (including SOPs, training guides, workflow diagrams, single-point lessons, etc)
May update and maintain user accounts and manage various permissions based on approved requests
Perform data validation using various reports generated from systems
Create and execute developed test plans to ensure desired results are achieved; support user acceptance testing
Provide system demonstrations and end user training
Maintains user confidence and protects operations by keeping information confidential
Participate in activities and research to maintain knowledge of industry developments
Collaborate with JM IT to ensure that all digital activities are delivered in a secure, robust, and supportable way within the JM IT guiderails
Support PGMS data strategy and data governance efforts
Identify opportunities for streamlining systems and processes to improve efficiency
Encourage safety and housekeeping practices and lead by example
Onsite role
Special factors
TRAVEL – Potential domestic/international travel
WORK ENVIRONMENT – office/chemical plant
PHYSICAL DEMANDS – may need to life up to 50 lbs

Requirements for the role:

BS degree in Management Information Systems, Software/Systems/Computer Engineering, or any STEM field
Minimum 2+ years’ experience in information systems in a manufacturing environment
Experience with KBM/AS400, JDE, TrakSYS and/or other ERP systems
Experience with data visualization tools (i.e. Power BI, Tableau, Alteryx) and SQL is desirable
Proficiency with Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, Power Platform/Power Apps, Dynamics)
Knowledge of computer network security protocols desirable
Project Management experience desirable

Personal Skills And Key Competencies (including JM Behavioural Competencies)

Strong leadership, organizational, interpersonal, and problem-solving skills
Excellent verbal and written communication
High level of drive and enthusiasm
Adaptable and flexible with positive, “can do” attitude
Willingness and ability to support, develop and train others
Think creatively and proactively propose solutions with an attention to detail
Strong Health and Safety awareness

What we offer:

We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We also support hybrid and flexible working and offer comprehensive employee benefits, including health, life, disability and retirement plans that support our employees’ financial and physical wellbeing, such as:

Retirement Savings (401K Match, plus an additional Employer Contribution)
20 days annual PTO (varies for shift-based roles)
Life and Disability Insurance
Health Insurance (Medical, Prescription, Dental and Vision)
Voluntary Benefits
Wellbeing Programs and Incentives
Tuition Assistance
Parental Leave

Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!

At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.

How to apply:

If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.

If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday (myworkday.com)

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice:  Johnson Matthey Privacy Notice

You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.

We appreciate the time and effort taken in completing an application.

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Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

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Business Systems Analyst