We’re Acquired

Acquired is a next-generation payments business focused on powering recurring commerce.

Our next-generation payment infrastructure and solutions unify and optimise customers' payment ecosystem, providing a competitive advantage and helping them achieve their goals in the digital economy.

We combine this capability with exceptional sector expertise and a highly personal, tailored service focused on long-term partnerships with our customers.

We’re scaling as a business, so if you thrive in an environment that’s constantly evolving, where purpose-driven culture is seen as an enabler to achieve the extraordinary and where our unique differences are celebrated, we could be the place for you!

Your Mission

The Revenue Operations team at Acquired is responsible for providing the data, reporting, systems and processes that help our commercial teams perform effectively and enable leadership to make better decisions.

As our Revenue Operations Analyst, you'll report to the Head of Revenue Operations and provide day-to-day analytical and operational support across revenue reporting, forecasting, CRM management and commercial performance.

You'll work with data across the full customer lifecycle, helping us understand how our funnel is performing, where revenue is moving, what risks and opportunities are emerging, and where our commercial processes can be improved. You'll also play an important role in maintaining HubSpot and ensuring the data, workflows and reporting that underpin our commercial teams remain accurate and reliable.

This is a graduate-level role, ideal for someone early in their career who enjoys working with data, solving problems and understanding how businesses grow. You'll build a strong foundation across Revenue Operations, commercial analytics and CRM, with the opportunity to take on greater ownership as the function develops.

This is an office-based role with 5 days a week at our office based in London.

Key Responsibilities

Revenue Reporting & Forecasting

Produce and maintain recurring Revenue Operations reporting covering revenue, pipeline, forecast performance and commercial KPIs
Support monthly forecasting processes, including data preparation, forecast tracking and variance analysis
Analyse performance against forecast, budget and previous periods, helping identify the drivers behind changes
Support the production of management information and executive reporting for Commercial, Finance and leadership teams
Help maintain revenue trackers, reporting models and other RevOps reporting infrastructure

Commercial Analysis & Insights

Analyse funnel performance across leads, opportunities, implementations and revenue
Monitor conversion rates, pipeline progression, sales velocity and time-to-revenue
Help identify commercial risks, opportunities and unusual performance trends
Support analysis of churn, customer growth, revenue concentration and merchant performance
Produce ad-hoc analysis to support Commercial, Finance, Partnerships and wider business decision-making

CRM & Data Quality

Support the day-to-day management and administration of HubSpot
Maintain high standards of CRM data quality across companies, contacts and deals
Monitor lifecycle stages, pipeline hygiene, close dates, mandatory fields and other commercial data standards
Identify data inconsistencies and work with stakeholders to resolve them
Help ensure HubSpot remains a reliable source of commercial and reporting data across the business

Automation & Process Improvement

Build and maintain HubSpot workflows, dashboards, reports and simple automations
Identify opportunities to reduce manual processes and improve how data moves through the commercial lifecycle
Support the development and improvement of Revenue Operations processes and workflows
Maintain clear documentation and playbooks for key RevOps and commercial processes
Assist with the ongoing development of tools, trackers and integrations used across the revenue organisation

Internal Collaboration & Development

Work cross-functionally with Commercial, Marketing, Finance, Partnerships and Operations teams
Support pricing and commercial data administration, including maintaining pricing records and identifying gaps in available data
Take part in a structured onboarding and development programme covering payments, Revenue Operations, forecasting, CRM and commercial analytics
Build a strong understanding of Acquired's payment products, commercial model and customer lifecycle
Contribute ideas on how reporting, systems and processes can be continually improved

What You’ll Bring

A degree in a relevant field, or equivalent experience; no prior Revenue Operations or payments experience required
The “All In” Attitude and mindset: Ready to achieve results, support the team challenge and the broader strategic focus
Strong analytical skills and confidence working with data and numbers
Strong Excel or Google Sheets skills, or a willingness to develop these quickly
Strong attention to detail and an organised approach to managing recurring tasks and deadlines
Curiosity and a problem-solving mindset, with an interest in understanding why performance changes rather than simply reporting the numbers
Strong written and verbal communication skills, with the ability to explain findings clearly
Comfortable learning new tools and systems quickly, including CRM and reporting platforms such as HubSpot
A proactive approach and willingness to work across a broad range of analytical and operational projects
Genuine interest in fintech, payments, commercial analytics or Revenue Operations
A team player who's keen to build a long-term career in Revenue Operations

We have high expectations and work hard to deliver exceptional results.

We value open and honest communication and are committed to listening to our people. Your ideas make us better.

You’ll be collaborating with high performing teams and people who challenge you, support you, and will inspire you to be extraordinary!

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