Job Summary

We are looking for an experienced Sales Operations Manager to lead and manage our website sales operations team. This role is responsible for overseeing day-to-day operations, driving team performance, and ensuring the smooth and efficient running of our online sales channels.

Key Responsibilities

Manage and lead the website sales operations team, overseeing daily workflows and team performance.
Set clear goals, KPIs, and performance standards for the team; monitor progress and provide regular feedback.
Develop and optimize processes to improve the efficiency and effectiveness of website sales operations.
Monitor website sales data and metrics, identify trends, and recommend improvements.
Coordinate with cross-functional teams (marketing, product, customer service, etc.) to support sales objectives.
Recruit, train, mentor, and develop team members to build a high-performing team.
Handle escalations and resolve operational issues in a timely manner.
Prepare regular reports and updates for senior management on team performance and sales operations.

Requirements

Minimum 3 years of management experience, ideally leading a team of similar size and function.
Prior experience in website/e-commerce sales operations or a closely related field is preferred.
Strong leadership and people-management skills, with a track record of building and motivating teams.
Excellent analytical skills, with the ability to use data to drive decisions and improve performance.
Strong communication and cross-functional coordination skills.
Results-driven, proactive, and comfortable working in a fast-paced environment.

What We Offer

Competitive monthly salary of 35,000.
Opportunity to lead and shape a growing sales operations function.
A collaborative and fast-moving team environment.

Pay: ₹35,000.00 per month

Work Location: Remote

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