Aisthetikos Wellness & Medical Aesthetics is looking for a thoughtful, organized, and motivated Operations Clinic Manager to join our growing team in Marda Loop, Calgary.

Voted Top Medical Spa in Calgary 2026 and the biggest provider for biostimulators in Central/Southern Alberta we are known for exceptional patient care, clinical excellence, education, and a highly personalized patient experience.

This is an exciting opportunity for someone who enjoys creating structure, supporting people, improving systems, and helping a growing business operate at its best.

The Role

The Operations Clinic Manager plays a key role in the day-to-day operation of the clinic while helping strengthen the systems, processes, and team culture that support our continued growth.

You will work closely with clinic leadership, practitioners, administrative team members, vendors, and external partners to help ensure the clinic operates smoothly, communication remains strong, and both patients and team members feel well supported.

The ideal candidate is proactive, collaborative, highly organized, and comfortable balancing daily operational needs with longer-term projects and business priorities.

This role offers meaningful opportunity to grow alongside the clinic and contribute to the next stage of Aisthetikos.

Key Responsibilities Clinic Operations

Coordinate the smooth day-to-day operation of the clinic
Support staff scheduling, coverage, meetings, and operational priorities
Maintain and improve clinic systems, workflows, checklists, and processes
Identify opportunities to improve efficiency and patient experience
Coordinate clinic projects, promotions, events, launches, and training days
Support inventory management, ordering, vendor coordination, and supply organization
Maintain compliance with industry regulations and support clinic safety and quality standards
Help ensure clinic policies, procedures, and operational standards remain current and consistently implemented

Patient Experience

Help maintain a consistently warm, polished, and professional patient experience
Support the team with patient questions, concerns, and follow-up
Ensure calls, emails, inquiries, and other communications are handled thoughtfully and in a timely manner
Help identify opportunities to improve the patient journey
Support service recovery and problem-solving when challenges arise
Help ensure a consistently high standard of patient care across the clinic

Team Support & Leadership

Act as a supportive operational resource for the clinic team
Help onboard new team members and coordinate training
Support clear communication around clinic policies, workflows, priorities, and expectations
Help foster a collaborative, positive, and accountable team environment
Coordinate team communication, meetings, and operational follow-up
Assist leadership with performance tracking, KPIs, and operational reporting
Support a workplace culture built around teamwork rather than competition

Business Development & Partnerships

Help coordinate communication with vendors, partners, contractors, and industry representatives
Build and maintain relationships with industry professionals and local businesses
Identify potential partnership, sponsorship, and community collaboration opportunities
Support clinic events, brand initiatives, and local outreach
Assist with recruitment, interview coordination, onboarding, and employee documentation
Work collaboratively with bookkeeping, payroll, marketing, medical leadership, and other external professionals as required

Who We’re Looking For

You may be a great fit if you:

Are naturally organized and enjoy creating structure
Communicate warmly, professionally, and clearly
Enjoy working with people and supporting a collaborative team
Are comfortable managing multiple priorities in a busy environment
Like identifying ways to improve systems and make things run more smoothly
Are dependable and follow through on commitments
Are confident solving problems and know when to involve leadership
Enjoy contributing ideas and helping move projects forward
Value professionalism, discretion, attention to detail, and excellent service
Are excited by the opportunity to grow with an established and quickly evolving business

We looking for someone who brings a combination of warmth, initiative, organization, leadership, and sound judgment.

Qualifications

Previous experience in clinic management, medical office administration, operations, hospitality management, or a similar role preferred
Medical aesthetics, healthcare, wellness, or luxury service experience is an asset
Relevant post-secondary education in business, healthcare administration, human resources, management, or a related field is an asset
Experience supporting or leading a team
Strong written and verbal communication skills
Excellent organizational and administrative skills
Comfortable learning and managing clinic software and digital systems
Experience with scheduling, POS, CRM, or practice-management software is an asset (Zenoti)
Strong proficiency with Apple, Google Workspace and/or Microsoft Office
Ability to handle confidential information professionally

We believe the right work environment makes a meaningful difference in both employee experience and patient care.

At Aisthetikos, you’ll find:

A beautiful, modern clinic in the heart of Marda Loop
An established and trusted brand with a loyal, growing patient community
A collaborative and h skilled multidisciplinary team
Strong operational and marketing support
Modern practice-management software and systems designed to make the workday run smoothly
Opportunities for mentorship and leadership development
Support for advanced education, conferences, and ongoing professional development
A workplace built around collaboration and teamwork
Staff pricing on treatments and professional skincare
The opportunity to play a meaningful role in the growth and development of an established medical aesthetics practice

Growth Opportunity

As Aisthetikos continues to grow, we see this role evolving alongside the clinic.

For the right person, there will be opportunities to take on greater responsibility in areas such as:

Team leadership
Operations strategy
Project management
Recruitment and onboarding
Performance reporting and KPIs
Training and professional development
Partnerships and business development
Patient experience initiatives

We are looking for someone who wants to build a long-term role within the organization and contribute meaningfully to where Aisthetikos goes next.

Position Details

Schedule: Monday to Friday

Work Location: In person — Marda Loop, Calgary

Compensation: $65,000–$90,000 annually, commensurate with relevant education, experience, and demonstrated leadership and operational skills

Staff-perks, performance-based compensation and opportunities for professional development may also be available.

How to Apply

To apply, please complete our application form through the Aisthetikos Careers page:

https://www.aisthetikos.ca/about-us/careers/

We review applications directly from our website and will contact shortlisted candidates regarding next steps.

IMPORTANT: Only applications submitted through our website application form will be considered.

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