Overview

As the Sales Operations, Manager you will help support our Wholesale Sales team through proactively collaborating with business functions and executing supportive analysis and process efficiencies to help us deliver on our sales goals. Manage our systems through consistent enhancement of our sales tools and providing overall management of our Go to Market (GTM) planning processes, with a sales-centric Lense. Under supervision of the Director, Sales Operations, the Sales Operations Manager will be responsible for the compliance and implementation of Sales Operations processes to strategically establish efficient and sales centric process solutions for the HEYDUDE wholesale business. The Sales Operations Manager will collaborate closely with internal and external teams (including Sales, Customer Service, IT, Master Data, Merchandising, Planning, Finance & Customer Fulfillment) to ensure effective and consistent communication flow between departments and accurate, user friendly and timeliness of data flow for effective sales and customer usage.

What You'll Do

Manage Sample process by creating efficient and cost-effective solutions that offer e2e solution for ordering, distribution, disposal of, style out needs, in season needs, etc. by incorporating seasonal requirements for sales reps and wholesale customers, while controlling within budget.
Work cross-functionally to achieve timely and accurate delivery of all wholesale sales facing tools.
Proactively manage wholesale sales meeting deliverables by working cross functionally to provide supporting sales tools, documents, and samples (including for B2B, Salesforce, NuOrder, Sharepoint, Microsoft Teams, and other sales tools).
Identify and provide efficient processes and support for our Account Managers, Key Account Managers and Heads of Wholesale to enhance their time with wholesale partners.
Work with our Marketing, Product and Merchandising teams to ensure timely execution of branded promotional collateral and material data flow.
Maintain cross-functional operations calendar for HEYDUDE’s GTM Process and align business processes, dates and gates.
Deliver impactful Go to Market (GTM) Sales Tools while offering process improvements for Sales and Sales Operations teams.
Proactively collaborate with Sales Operations team, sales team, and internal business partners to drive efficient and compliant process enhancements.
Proactively collaborate on key responsibilities to create an accurate and clean order book to deliver orders on time/in full to accounts, while meeting all internal deadlines.
Manage effective and consistent communication to sales.

What You'll Bring to the Table

Flexible, adaptable and process oriented.
A passionate high achiever – works hard and plays hard.
Curious, with a strong desire to continually learn & evolve.
A collaborative team player and highly motivated self-starter.
Excellent verbal and written communication skills.
Excellent problem-solving abilities with drive to take the lead on a “big picture” approach.
Strong time management skills and the ability to manage priorities in a fast-paced environment.
Exceptional attention to detail.
Strong organizational skills.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Manager, Sales Operations

Salary or Pay Range: $98,000.00 - $113,000.00

Workplace Persona: Collaborator

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

Job Category: Corporate

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Manager, Sales Operations