Benjamin Lew

Skills

SIEM Fundamentals (Splunk, Sentinel)

Security Policy Enforcement

Incident Triage & Alert Documentation

Identity and Access Management (IAM)

Data Loss Prevention (DLP) Concepts

Threat Intelligence Concepts (MITRE ATT&CK)

Endpoint Security Fundamentals

CRM Governance & Role-Based Access Control

Ticketing Systems (Jira, ServiceNow)

Security Awareness Support & Documentation

Confidential Data Handling

Vulnerability Identification (conceptual)
Contract & Quote Management

SLA Monitoring & Reporting

Invoice Reconciliation & Audit Support

Procurement & Vendor Onboarding Support

Policy Workflow Optimization

Cross-Functional Collaboration (Sales, Legal, Finance, IT)

CRM Optimization (Salesforce, Dynamics 365)

Data Visualization (Tableau, Excel, SQL)

GTM Workflow Automation & Process Building

Compliance Monitoring (Internal Controls)

Campaign Attribution Modeling

Operational Documentation & SOP Creation
Salesforce

Microsoft Dynamics 365

Tableau

Microsoft Office Suite (Excel, Outlook, Word)

Jira & ServiceNow

Slack / Zoom / Google Workspace

SQL (Basic–Intermediate)

Python & JavaScript (Basic)
Rule-Focused & Policy-Oriented Mindset

Detail-Oriented & Process-Driven

Strong Written & Verbal Communication

Cross-Team Collaboration

Stakeholder Relationship Management

Problem Solving & Root Cause Identification

Proactive Escalation & Risk Awareness

Adaptable in Fast-Paced Environments

Discreet with Sensitive/Confidential Info

Self-Learning & Continuous Skill Development