Skills
Agile, Scrum, Asana, Jira, Trello, Salesforce, NetSuite, Airtable, MySQL, Tableau, Grafana, Slack, MS Office Suite, Google Workspace, Excel, Python, QuickBooks, Google Analytics, Project Management, Project Portfolio Management, Cross-functional Team Leadership, Cross-functional Collaborations, Business Process Improvement, Performance Metrics, Data Analysis, Operations Management, Workflow Optimization, Account Segmentation, Strategic Planning, Training, Invoicing, Client Onboarding, Business Process Management, Change Management, Partner Engagement, Reporting & Analysis, Incentive Programs, Reporting, Dashboards, Agile Project Management, Program Management, Data-driven Decision Making, CAISO, Customer Onboarding, Utility Industry, Energy Markets, Energy Storage, Energy, Executive Support, Quality Assurance, Crisis Communications, Escalations Management, Knowledge Management, Recalls, Escalation Resolution, Customer Escalation Management, Feedback Management, Knowledge Sharing, New Hire Training, CRM Tools, Conflict Resolution, Decision-Making, Problem Solving, Event Management, Guest Service Management, Archtics Ticketing System, Event Planning, Public Speaking, Salesforce, Stakeholder Engagement, Social Impact, Process Improvement, Team Leadership, Community Engagement, Diversity, Equality, and Inclusion (DEI), Service Learning, Fundraising, Budgeting
About
☀️ 𝗗𝘆𝗻𝗮𝗺𝗶𝗰 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 with over 10 years of experience scaling operations and programs in startup environments. I help companies streamline complex processes, drive cross-functional collaboration and unlock significant growth, having successfully supported two IPOs at Fitbit and Stem, Inc.
🔑 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀:
• 𝗕𝘂𝗶𝗹𝘁 scalable systems and comprehensive training programs, accelerating $𝟭𝟮𝟬𝗠+ 𝗶𝗻 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝗽𝗮𝘆𝗺𝗲𝗻𝘁𝘀, automating 𝟱𝟬𝟬+ 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗿𝗲𝗽𝗼𝗿𝘁𝘀, and streamlining onboarding for 𝟮𝟱+ 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿𝘀, significantly boosting transparency and integration success.
• 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 account management for 𝟱,𝟬𝟬𝟬+ 𝗮𝗰𝗰𝗼𝘂𝗻𝘁𝘀, significantly increasing sales efficiency and customer success alignment through innovative Salesforce integrations.
• 𝗟𝗲𝗱 Agile project teams managing energy incentive programs, securing $𝟲𝟬𝗠+ 𝗶𝗻 𝗳𝘂𝗻𝗱𝗶𝗻𝗴 and reducing payment processing times by 11%.
💡 I bring a thoughtful, detail-oriented approach to project management. I'm consistently recognized for my empathy, reliability and ability to foster collaboration, inclusivity and meaningful partner relationships.
🌍 Outside of work, I’m a lifelong student and world traveler. I recently became a certified PADI® Open Water Diver in Fernando de Noronha, Brazil. 🤿 When I'm not managing projects, you’ll find me dancing, taking pictures or learning how to kite surf. 🪁 My Spanish is always improving and I just signed up for my first Portuguese class.
📩 𝗟𝗲𝘁’𝘀 𝗰𝗼𝗻𝗻𝗲𝗰𝘁! I’m seeking opportunities to drive strategic growth and operational excellence across industries that prioritize innovation and purpose.
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