Skills
Operations Management, Business Operations, Supply Chain Management, Logistics Management, Last Mile Logistics, Vendor Management, 3PL Management, Process Improvement, Process Automation, Workflow Automation, Program Management, Project Management, Stakeholder Management, Escalation Management, SLA Management, KPI Reporting, Performance Reporting, Operational Excellence, Data Analysis, Business Analysis, SQL, Python, Power BI, Advanced Excel, Salesforce, CRM, ERP Systems, Inventory Management, Route Optimization, Vendor Governance, Root Cause Analysis, Dashboard Reporting, Team Leadership, Cross Functional Collaboration
About
Operations professional with 3+ years of experience in business operations, supply chain, logistics, vendor management, process improvement, and workflow automation. Managed high-volume operations at Flipkart supporting 1M+ daily orders and 3PL partners while maintaining 99% SLA adherence. At Enpal GmbH, built automation workflows processing 5,000+ monthly Salesforce cases, reducing manual effort by 400+ hours per month. Skilled in SQL, Python, Power BI, Advanced Excel, KPI reporting, stakeholder management, and operational excellence. Seeking Operations Manager, Business Operations, Program Management, and Process Improvement opportunities.
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