Location: London, United Kingdom

Experience: 1–3 years preferred

Role Type: Full-time

About 7th Heaven

7th Heaven is India’s largest bakery chain, known for fresh cakes, desserts, bakery products, café-style offerings, and our live cake preparation concept. With a strong presence across India and an expanding footprint in the UK, 7th Heaven is building a modern bakery and café franchise network focused on quality products, strong brand systems, franchise support, and customer experience.

As we continue to grow across the UK through our franchise-led model, we are looking for a proactive, responsible, and versatile individual to support UK operations, franchise coordination, vendor communication, and general business/office-related work.

Job Summary

We are looking for a *Franchise Operations Executive* who can support day-to-day UK business and franchise operations. This role will involve a mix of operational, administrative, coordination, vendor, client, franchisee, and business-related responsibilities.

The person should be comfortable handling different types of work assigned by the company and ensuring that the work gets completed properly. This may include meeting vendors, coordinating with clients/franchisees, following up with suppliers, preparing records, researching the UK market, visiting sites/stores, and supporting the team with franchise operations.

This is a hands-on role and is ideal for someone who is flexible, organised, confident, and capable of representing the company professionally in the UK.

Key Responsibilities

Support day-to-day UK business and franchise operations
Coordinate with franchisees, vendors, suppliers, contractors, consultants, clients, and business associates
Attend meetings with vendors, clients, landlords, suppliers, franchisees, and other stakeholders when required
Assist with franchise operations, store setup coordination, operational follow-ups, documentation, and communication support
Help with vendor sourcing, supplier research, price comparisons, sampling coordination, and procurement-related follow-ups
Conduct market research related to locations, suppliers, competitors, pricing, products, and business opportunities in the UK
Support new store opening coordination, including follow-ups with contractors, suppliers, signage vendors, equipment providers, and service partners
Maintain regular communication with internal teams and provide updates on assigned tasks
Prepare and maintain operational records, reports, trackers, and documentation
Assist in scheduling meetings, arranging calls, preparing notes, and following up on action points
Support franchisee communication and coordination wherever required
Assist with business development and operational tasks related to franchise expansion in the UK
Visit sites, stores, vendors, or offices as required for business purposes
Handle general administrative and office-related work assigned by management
Carry out any other business, operational, franchise, or office-related tasks as required by the company from time to time

Requirements

Strong understanding of the UK market, business culture, and local working environment
Excellent communication, coordination, and interpersonal skills
Ability to manage different types of tasks independently and responsibly
Professional and confident approach while dealing with vendors, franchisees, clients, and business associates
Strong organisational skills and ability to follow up consistently
Good problem-solving ability and willingness to take initiative
Comfortable with both office-based and field-related work when required
Basic knowledge of MS Office, Google Sheets, email communication, and online research
Ability to multitask and work in a fast-paced, growing business environment
Flexible attitude and willingness to support different departments and business requirements

Eligibility Criteria

British nationals or EU nationals preferred
Candidates with strong familiarity and experience within the UK market will be prioritised
Candidates must have valid UK work authorisation
Students and temporary job seekers are requested not to apply
The role requires someone looking for a stable, long-term opportunity with a growing franchise business

Ideal Candidate

The ideal candidate should be practical, proactive, reliable, and willing to take ownership of assigned work. Since this role supports a growing franchise business, the person should be able to communicate with different stakeholders, handle follow-ups, attend meetings, visit locations when required, and support management with day-to-day operational execution.

This role is suitable for someone who understands the UK working environment and can act as a dependable representative of the company for business, franchise, and office-related matters.

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

7th Heaven Foods Limited

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