Location: London, United Kingdom
Experience: 1–3 years preferred
Role Type: Full-time
About 7th Heaven
7th Heaven is India’s largest bakery chain, known for fresh cakes, desserts, bakery products, café-style offerings, and our live cake preparation concept. With a strong presence across India and an expanding footprint in the UK, 7th Heaven is building a modern bakery and café franchise network focused on quality products, strong brand systems, franchise support, and customer experience.
As we continue to grow across the UK through our franchise-led model, we are looking for a proactive, responsible, and versatile individual to support UK operations, franchise coordination, vendor communication, and general business/office-related work.
Job Summary
We are looking for a *Franchise Operations Executive* who can support day-to-day UK business and franchise operations. This role will involve a mix of operational, administrative, coordination, vendor, client, franchisee, and business-related responsibilities.
The person should be comfortable handling different types of work assigned by the company and ensuring that the work gets completed properly. This may include meeting vendors, coordinating with clients/franchisees, following up with suppliers, preparing records, researching the UK market, visiting sites/stores, and supporting the team with franchise operations.
This is a hands-on role and is ideal for someone who is flexible, organised, confident, and capable of representing the company professionally in the UK.
Key Responsibilities
- Support day-to-day UK business and franchise operations
- Coordinate with franchisees, vendors, suppliers, contractors, consultants, clients, and business associates
- Attend meetings with vendors, clients, landlords, suppliers, franchisees, and other stakeholders when required
- Assist with franchise operations, store setup coordination, operational follow-ups, documentation, and communication support
- Help with vendor sourcing, supplier research, price comparisons, sampling coordination, and procurement-related follow-ups
- Conduct market research related to locations, suppliers, competitors, pricing, products, and business opportunities in the UK
- Support new store opening coordination, including follow-ups with contractors, suppliers, signage vendors, equipment providers, and service partners
- Maintain regular communication with internal teams and provide updates on assigned tasks
- Prepare and maintain operational records, reports, trackers, and documentation
- Assist in scheduling meetings, arranging calls, preparing notes, and following up on action points
- Support franchisee communication and coordination wherever required
- Assist with business development and operational tasks related to franchise expansion in the UK
- Visit sites, stores, vendors, or offices as required for business purposes
- Handle general administrative and office-related work assigned by management
- Carry out any other business, operational, franchise, or office-related tasks as required by the company from time to time
Requirements
- Strong understanding of the UK market, business culture, and local working environment
- Excellent communication, coordination, and interpersonal skills
- Ability to manage different types of tasks independently and responsibly
- Professional and confident approach while dealing with vendors, franchisees, clients, and business associates
- Strong organisational skills and ability to follow up consistently
- Good problem-solving ability and willingness to take initiative
- Comfortable with both office-based and field-related work when required
- Basic knowledge of MS Office, Google Sheets, email communication, and online research
- Ability to multitask and work in a fast-paced, growing business environment
- Flexible attitude and willingness to support different departments and business requirements
Eligibility Criteria
- British nationals or EU nationals preferred
- Candidates with strong familiarity and experience within the UK market will be prioritised
- Candidates must have valid UK work authorisation
- Students and temporary job seekers are requested not to apply
- The role requires someone looking for a stable, long-term opportunity with a growing franchise business
Ideal Candidate
The ideal candidate should be practical, proactive, reliable, and willing to take ownership of assigned work. Since this role supports a growing franchise business, the person should be able to communicate with different stakeholders, handle follow-ups, attend meetings, visit locations when required, and support management with day-to-day operational execution.
This role is suitable for someone who understands the UK working environment and can act as a dependable representative of the company for business, franchise, and office-related matters.
Pay: £35,000.00-£40,000.00 per year
Work Location: In person
