As a Senior Sales Operations Manager, you will support the EMEA sales team’s target achievement by driving sales excellence and efficiency. You will play a key role in ensuring rigorous governance execution, providing sales teams and sales leaders with insightful facts and metrics, and by allowing sales reps to focus on selling and closing in a efficient way.

Sales Process and governance:

Maintain and ensure proper implementation of Global Sales policies, procedures, and any sales-related resource material. Ensure discipline with regards to process and rules execution
Proactively contribute to global sales team efficiency by proposing any new (or updated) process to solve any identified major pain points
Train new sales team members for sales excellence (rules, processes and tools)
Calculate commission payments and support an escalation process for disputes

Reporting:

Support regional sales leaders and sales teams in achieving their goal and sales target by providing them insightful metrics and visibility on sales goals and achievements (target, pipeline, forecast, identified area of risk, etc.)
Support regional sales leaders and sales teams in achieving their goal and sales target by providing them insightful metrics and visibility on sales goals and achievements (target, pipeline, forecast, identified area of risk, etc.)
Provide c-level with appropriate reports (weekly, monthly, as well as ad hoc requests)

Tool:

Actively participate to sales tool selection and implementation (CRM mainly)

Requirements

Professional Background

5-year experience in sales operations or business analyst
Experience in a fast-growing SaaS environment is a strong plus

Skills & Abilities

Strong understanding of the sales process, preferably in a fast growing SaaS environment
Ability to understand the strategic direction and goals of the Global Sales Leadership and support appropriate processes to facilitate achievement of business objectives
Ability to work with different teams, including finance and sales
Ability to work in a highly multicultural and international environment
Strong excel skills
Proven sales reporting skills
Professional English
Strong organizational and analytical skills
Well-developed capabilities in problem-solving and crafting efficient processes

Benefits

Lunch vouchers

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Sales Operations Manager EMEA