Primary Responsibilities

• Deliver sales productivity analytics across a multi-segment front-line and overlay global sales organization.

• Provide sales operations planning and analytical support across a multi-segment sales structure, to ensure execution of core sales operations processes and initiatives around sales productivity analytics, quota planning, commissions operations, forecasting, white space planning, etc.

• Conduct financial and operational analysis and modelling to predict, measure and interpret business trends and inform key decisions.

• Define concrete business requirements for the CRM and ancillary back-end platforms to ensure the accurate delivery of sales performance and pipeline reporting across all levels of the sales and product organizations.

• Work with cross functional teams comprised of Segment Sales Leaders, CRM Analysts, Financial Partners and Sales Executives to drive implementation of strategic projects as well as core sales operational processes.

• Lead ad-hoc sales operations projects.

Qualifications:

• 5+ years of experience in sales operations, with demonstrated success in sales process optimization and KPI analytics, preferably in the finance and/or tech industries.

• 3+ years of direct sales team support, with a strong understanding of field sales – management, teams, structure and go-to-market strategies.

• Shown success in implementing system integration projects relating to CRM and commission platforms, as well as data visualization, pipeline analytics and sales automation tools.

• In-depth knowledge of SalesForce.com.

• Proven experience in change management principles.

• Excellent analytical and financial skills; Strong ability to take analysis and synthesize into recommendations which result in executable solutions.

• Expert data leadership skills with ability to review, interpret, reconcile and report on large amounts of data.

• Experience with SQL queries and data visualization tools, a plus.

• Full working knowledge of Microsoft Excel a must with ability to build detailed models using macros and pivot tables.

• Full solid understanding of MS PowerPoint with ability to translate data into digestible format for presentation to sales management.

• Excellent oral/written communications and partnership skills to promote cross-functional consensus.

• Self-directed, self-starter with ability to multi-task and problem solve to meet objectives and deadlines.

• Thinks strategically and analytically, grasps new and cutting-edge concepts quickly, and vigilantly finds creative solutions to complex problems.

• Ability to work in a team environment with cross-functional collaboration with Finance, HR and other internal Broadridge business partners.

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