Company Overview

ActiveProspect is the SaaS platform on a mission to make consent-based marketing the most scalable, efficient, and safest method for customer acquisition.

Our comprehensive product suite empowers companies across industries to take real-time action on their leads, protect themselves from litigation by documenting proof of consent, and save money by providing new levels of data insights and control.

Our mission is to make consent-based marketing the best channel for customer acquisition.

Job Summary

ActiveProspect is seeking a Sales Operations, Manager to work hand in hand with Sales, Client Success (“CS”) and Business Operations leadership to operationalize the Sales process and enable the revenue organization to operate at peak performance. You will own the creation, maintenance, documentation, and training of the Sales stack including Salesforce.com, Gainsight, Outreach.io, Gong, Zendesk, LinkedIn Sales Navigator, Data.com, and the Sales team internal Knowledge Base. In addition, you will leverage your sales acumen and analytical skill set to improve processes that will lead to greater success for our sales team and customers.

Responsibilities and Duties

Work closely with Sales Leadership and Business Operations Leadership to operationalize the sales process and strategic initiatives through technology enablement
Responsible for implementation and maintenance of our Sales stack including SFDC, Kluster, Outreach.io, Gong, LI Sales Navigator
Develop and implement policies and procedures to ensure Sales data integrity and compliance with Business Operations.
Monitor and ensure adherence of processes by working directly with the sales team
Serve as an escalation point for the resolution of a process or system issue
Develop dashboards and reporting to provide actionable insights on individual and team progress across all facets of the sales process and customer lifecycle
Develop, track and report KPIs to help the Sales team focus on key performance drivers
Develop, track and report KPIs to identify client issues and opportunities
Understand Sales process as well as team needs and propose relevant solutions
Point person for creation and maintenance of the Sales and CS Knowledge Base
Own the creation and upkeep of our customer story database
Project manage strategic initiatives for the Sales team

Qualifications And Skills

5+ years experience in SaaS, enterprise, or other software related B2B Sales Ops
Extensive first-hand experience with SFDC and other sales acceleration and client success platforms and demonstrated ability to improve Sales productivity
Strong Sales acumen
SFDC Sales Cloud certification preferred
Strong analytical skills and experience with BI tools
Self-starter and displays ownership of initiatives
Enjoys collaborating with others and winning as a team
Ability to problem solve
Experience as a sales rep is a strong plus

Benefits and Perks

A financially stable company, with the freedom and opportunities of a startup culture
Flexible work schedule
Flexible vacation time
A remote-friendly culture with monthly virtual happy hours and team-building events
Retirement plan matching up to 3% of your salary
Health, dental, vision, disability and life insurance

ActiveProspect is an Equal Opportunity Employer

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ActiveProspect

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Sales Operations, Manager