Application Deadline: 31 October 2022

Department: Operations

Employment Type: Full Time

Location: Toronto, Canada

Reporting To: Kristin Bonomo

Description

This role will report to the Director of Revenue Operations. This role will analyze and track revenue data over a period of time and determine the direction of the revenue and trends that work across all functions. This role will also be responsible for developing new strategies for growth and retention.

What that means day-to-day:

Maintain and organize account assignments within CRM (Salesforce/LaneFour)
Develop and maintain CRM Ecosystem of Tools (Salesforce, SalesLoft, ZommInfo, SalesNavigator, Sales Playbook) and their relative pieces of training and documentation as needed
Keep abreast of developments across all product integrations and business processes and determine how to integrate them with our internal stakeholders.
Analyze contracts post-sale to understand revenue impacts, and ensure the system is updated.
Review and monitor data points and dashboards within CRM and reporting tools to ensure data accuracy and compliance.
Field ad hoc analysis/requests (For example (i.e. total addressable market analysis, data clean-up projects, contract reviews, etc)
Work with internal stakeholders to identify and execute reporting needs
Develop and recommend ways to streamline operations and processes by building key analyses and reports to enable faster decision-making
Partner closely with cross-functional teams (e.g. Sales, Product, Marketing, Customer Success) on implementing key initiatives that drive revenue.
Evaluate and advise on the use of new technologies to improve conversion and competitor data to stay at the forefront of B2B SaaS data analysis trends.
Proactively identify and prioritize opportunities for continuous improvement.
Work with sales, marketing, and senior leadership to perfect lead flow, sales processes, and sales methodologies to maximize ROI and productivity.
Provide the entire sales & marketing teams with the data they need to grow the business exponentially

What you’ll need to be successful:

Minimum 1-3 years’ experience in roles where you owned projects or initiatives solving complex analytical problems end-to-end, ideally in the following areas: E.g sales operations/analytics, marketing operations/analytics, revenue operations/analytics, customer operations/analytics.
Strong work ethic, integrity, and desire to succeed
Self-motivated, and self-directed with strong organizational and interpersonal skills.
Adaptability to new initiatives
Adept with CRM and Reporting/Dashboard software.
An innate drive to solve complex problems, collaborate with others and mentor team members.
Strong understanding of the technical/functional side of the systems to be able to troubleshoot for different departments and resolve technical errors. Understanding the processes, the Why, and they are connected connects so we can keep data and automation integrity.
Must be high detail-orientated and exact, extremely organized and able to multitask effectively.
Strong hands-on data analysis skills, craft advanced formulas within excel, and turn data into dashboard visualizations.
You’re adept at synthesizing analyses into compelling presentations that find key trends/insights, and implications
You get things done and no task is too small - you’re both a team player and executor with a deep sense of ownership

Considered an Asset:

A deep understanding of Salesforce platform architecture and how that translates into analytics capabilities.
Experience in SaaS business models and/or familiarity with SaaS growth metrics
Experience in tools such Salsloft, Zoominfo, Chilipiper, SalesNavigator, Lanefour, Demand Tools, Marketo

What you’ll get in return:

FOR THE HERE AND NOW – We provide a mature and flexible ‘work your way’ culture, paid time off to relax and unwind, a paid day off to celebrate your birthday, a ‘Giving Day’ to give back to others, enhanced parental leave, an employee assistance program, accessible telehealth benefits, retail discounts, flexible health benefits for all your vision, dental, and health needs, and paid time off when you’re physically or mentally unwell.

FOR FUN – Our hybrid work environment allows you the flexibility to work your way – whether that’s at home, in our downtown Toronto office, or somewhere in between. We’ve always got something going on, from charity events and friendly competitions to recognition events and awards; we encourage our teams to get involved and have fun along the way.

FOR THE FUTURE – We’re committed to providing you opportunities to build your career at Alcumus. We offer development sessions internally to help build your skillset, and offer access to LinkedIn Learning for anything else you’d like to level up on. If that doesn’t cover it, our $1000 annual education reimbursement fund should! 2022 is the year we ‘Grow Our Own’ and have an ambitious target across the company for roles filled internally – we’re looking at our own talent first and promoting team members in all departments!

Sound interesting so far?

What you can expect if you apply:

A response to your application within 15 working days
An interview process consisting of:
An initial discovery call with the recruiter
A first stage interview via Microsoft Teams
Additional interview with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

Alcumus - North America

New Jobs

Revenue Operations Analyst