About Algam USA

Algam USA is a growing musical instrument distribution company based in Benicia, California, and the newest subsidiary of Algam SAS, Europe’s largest musical instrument distributor. Algam USA imports and distributes LAG Guitars, Ashdown Amplifiers, Quik Lok Stands, Kernom Pedals, and more to retailers across the country. We're a lean, energetic team at an exciting stage of growth.

The Opportunity

We're looking for a hands-on, process-minded operator to serve as our Business Operations Manager. This is a high-impact, cross-functional role at the center of everything we do, from finance and HR to logistics and accounts. You'll report directly to the CEO and own the day-to-day execution that keeps our business running smoothly and scaling efficiently.

This is a role for someone who thrives on execution, taking clear direction, owning the work, and delivering consistently.

What You’ll Do

General Operations & Management

Manage and develop two direct reports (admin and warehouse) with a focus on accountability and growth
Oversee daily operations including scheduling, logistics, and workflow optimization
Drive operational efficiency and continuous improvement across the business
Ensure compliance with company standards, safety protocols, and regulatory requirements
Support hiring, onboarding, and ongoing training of team members
Partner with the CEO to execute business strategy and hit key performance targets

Finance & Accounting

Hands-on support of accounts receivable and accounts payable using ZOHO Inventory & Books
Oversee accurate and timely invoicing, payment application, and account reconciliations
Perform three-way match invoice processing and resolve vendor discrepancies
Support month-end and year-end close activities
Identify and implement workflow improvements to reduce errors and increase efficiency

Human Resources

Aid in specific HR functions including payroll, onboarding, and separations via Rippling
Assist with interviewing, hiring, and ongoing team development

Shipping & Importing

Coordinate inbound container shipments
Work with customs brokers to ensure accurate filings and timely clearance
Prepare, review, and validate customs documentation and data
Support cost control and identify process improvements in logistics operations

What We’re Looking For

4+ years of experience in an operations, general management, or similar cross-functional role
2+ years of hands-on experience in finance/accounting and human resources functions
Computer savvy and comfortable learning new systems quickly; experience with the ZOHO Suite or other ERP systems and/or Rippling a plus
Solid understanding of AR/AP processes
Strong people manager with the ability to hold a small team accountable while supporting their growth
Process-oriented thinker who identifies inefficiency and fixes it
Excellent communication and organizational skills
Familiarity with import/customs logistics a plus, but not required; willingness to learn is what matters
Experience in distribution, wholesale, or product-based businesses a plus
The ideal candidate has a passion for music, player, collector, or devoted fan

Schedule & Location

This is a full-time, in-office position at our Benicia, CA facility. Monday through Friday. We're flexible with the work/life stuff, but showing up and doing the work on-site is core to how we operate.

How to Apply

Submit your resume and a brief note telling us why this role is the right fit for you. We’re not looking for a formal cover letter, just a few sentences in your own words. Applications without this will not be considered.

Pay: $70,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Algam USA

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