About Algam USA
Algam USA is a growing musical instrument distribution company based in Benicia, California, and the newest subsidiary of Algam SAS, Europe’s largest musical instrument distributor. Algam USA imports and distributes LAG Guitars, Ashdown Amplifiers, Quik Lok Stands, Kernom Pedals, and more to retailers across the country. We're a lean, energetic team at an exciting stage of growth.
The Opportunity
We're looking for a hands-on, process-minded operator to serve as our Business Operations Manager. This is a high-impact, cross-functional role at the center of everything we do, from finance and HR to logistics and accounts. You'll report directly to the CEO and own the day-to-day execution that keeps our business running smoothly and scaling efficiently.
This is a role for someone who thrives on execution, taking clear direction, owning the work, and delivering consistently.
What You’ll Do
General Operations & Management
- Manage and develop two direct reports (admin and warehouse) with a focus on accountability and growth
- Oversee daily operations including scheduling, logistics, and workflow optimization
- Drive operational efficiency and continuous improvement across the business
- Ensure compliance with company standards, safety protocols, and regulatory requirements
- Support hiring, onboarding, and ongoing training of team members
- Partner with the CEO to execute business strategy and hit key performance targets
Finance & Accounting
- Hands-on support of accounts receivable and accounts payable using ZOHO Inventory & Books
- Oversee accurate and timely invoicing, payment application, and account reconciliations
- Perform three-way match invoice processing and resolve vendor discrepancies
- Support month-end and year-end close activities
- Identify and implement workflow improvements to reduce errors and increase efficiency
Human Resources
- Aid in specific HR functions including payroll, onboarding, and separations via Rippling
- Assist with interviewing, hiring, and ongoing team development
Shipping & Importing
- Coordinate inbound container shipments
- Work with customs brokers to ensure accurate filings and timely clearance
- Prepare, review, and validate customs documentation and data
- Support cost control and identify process improvements in logistics operations
What We’re Looking For
- 4+ years of experience in an operations, general management, or similar cross-functional role
- 2+ years of hands-on experience in finance/accounting and human resources functions
- Computer savvy and comfortable learning new systems quickly; experience with the ZOHO Suite or other ERP systems and/or Rippling a plus
- Solid understanding of AR/AP processes
- Strong people manager with the ability to hold a small team accountable while supporting their growth
- Process-oriented thinker who identifies inefficiency and fixes it
- Excellent communication and organizational skills
- Familiarity with import/customs logistics a plus, but not required; willingness to learn is what matters
- Experience in distribution, wholesale, or product-based businesses a plus
- The ideal candidate has a passion for music, player, collector, or devoted fan
Schedule & Location
This is a full-time, in-office position at our Benicia, CA facility. Monday through Friday. We're flexible with the work/life stuff, but showing up and doing the work on-site is core to how we operate.
How to Apply
Submit your resume and a brief note telling us why this role is the right fit for you. We’re not looking for a formal cover letter, just a few sentences in your own words. Applications without this will not be considered.
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
