Description

6-time winner of the Best Places to Work in Twin Cities, All In One Accounting is the strategic accounting team for mission-driven nonprofits and growth-minded entrepreneurs.

All In One Accounting’s thorough and comprehensive set of services move our clients from financial chaos to business clarity and beyond.

Simply said, our mission is to empower entrepreneurs and to support profitable Growth, equip them to Protect their assets, and enable nonprofits to Amplify their impact.

A Bit About The Role

We're seeking a strategic and technically skilled Business Applications Manager to join our technology team and drive operational excellence across our application ecosystem. This role is pivotal in optimizing our business systems, ensuring seamless integrations, and empowering our team to leverage technology effectively in service of our clients.

As our Business Applications Specialist, you'll be the bridge between technology and business process, taking ownership of our HubSpot CRM as your first major project while supporting our broader application portfolio including Paylocity, Bizinta, Xenett, QuickBooks Online, and other critical business systems.

Now About You...

You're a systems thinker with business acumen

You understand that great technology implementation starts with understanding business objectives. You can quickly assess how applications support (or hinder) business processes and design solutions that drive efficiency and user adoption. You're equally comfortable diving into technical configurations, integrations, and facilitating process improvement discussions.

You're a Problem-solver Who Thrives On Optimization

You get energized by untangling complex system challenges and finding elegant solutions. When you see inefficient processes or underutilized features, you naturally think "how can we make this better?" You're not satisfied with status quo - you continuously look for opportunities to streamline operations and maximize our technology investments driving more value to the clients we serve.

You're collaborative yet self-directed

You work effectively across all departments, understanding that each team has unique needs and perspectives. You can translate technical concepts for non-technical users while also diving deep with technical stakeholders. You take initiative on projects but know when to collaborate and seek input to ensure solutions meet everyone's needs.

More About The Business Applications Manager Role

Wearing multiple hats and saying "yes" to a variety of challenges are table stakes for this role. Your specific responsibilities include:

Leading HubSpot CRM optimization - your primary focus will be cleaning, organizing, and maximizing our CRM investment through process improvements, automation, and integration opportunities
Managing application portfolio - supporting and optimizing business systems including HRIS platforms, financial applications, and productivity tools to ensure peak performance
Driving system integration - identifying and implementing integration opportunities between applications to eliminate data silos and improve workflow efficiency
Supporting process improvement - analyzing current workflows and recommending system enhancements that drive operational efficiency
Providing user training and support - developing documentation and providing targeted training in collaboration with Training & Development team

The Specifics Of The Business Applications Manager Role

HubSpot CRM Leadership

Conduct comprehensive CRM audit and implement data cleanup initiatives
Build advanced workflows, custom properties, and automation to improve sales and marketing processes
Develop reporting dashboards and analytics to drive data-driven decisions
Optimize lead scoring, pipeline management, and customer journey tracking
Ensure CRM data integrity through ongoing maintenance and quality controls

Systems Integration & Optimization

Assess current application ecosystem, identify opportunities, and execute integrations to streamline operations
Optimize existing system configurations to improve user experience and efficiency
Monitor system performance and proactively address issues
Evaluate new applications and make recommendations for technology stack improvements

Process Improvement & Documentation

Analyze business workflows to identify system-driven efficiency opportunities
Create and maintain system documentation, user guides, and best practices
Support change management for system updates and process improvements
Collaborate with department leaders to understand evolving business needs
Provide targeted training for small teams on new systems and processes and work with Training & Development for larger organization wide training needs

Internal Responsibilities

Actively participate in All In One Accounting's Brand Ambassador program, representing our mission and values
Maintain highest standards of data security and system compliance
Support cross-functional initiatives and contribute to team knowledge sharing

Requirements

Bachelor's degree in Information Systems, Business Administration, or related field, or equivalent experience
3-5 years of experience in business systems analysis, application management, or similar role
Strong experience with CRM platforms (HubSpot certification strongly preferred)
Proven experience with Human Resource Information Systems and Microsoft business applications, including Power BI
Demonstrated ability to manage multiple system optimization projects simultaneously
Excellence in both technical problem-solving and business process analysis

Technical Competencies

Advanced proficiency in system integration concepts and API management
Experience with workflow automation and business process optimization
Strong analytical skills with ability to translate data into actionable insights
Proficiency in documentation and training development
Knowledge of data security and compliance best practices

Soft Skills

Outstanding communication skills with ability to work effectively across all organizational levels
Strong project management capabilities with attention to detail
Proven ability to work independently while maintaining collaborative relationships
Growth mindset and commitment to continuous learning in rapidly evolving technology landscape

Why All In One Accounting - The Benefits

All In One Accounting offers all of our team positions as either full or part-time with a flexible hybrid work arrangement. We strive to meet team members where they're at - this role offers the flexibility to work from our Eagan office, remotely, or a combination based on project needs and personal preferences.

Our company has been built by a team who likes to have fun, respects each other, and works extremely hard to do right by each other and our clients. While working in a dynamic, multi-client environment presents its own set of challenges, the greatest compliment we receive is that our work has changed the lives of our clients.

Our five core values of Commitment, Foresight, Relationships, Tenacity, and Teamwork are at the core of everything we do. We've created an environment of continuous growth and are excited to see your talents flourish while making a meaningful impact on our organization's technology infrastructure.

Compensation And Benefits

Salary: $85,000 - $105,000
Annual Bonus: Up to 5% of salary
Comprehensive benefits package including:
- Medical, dental, and vision insurance
- 401K with company match
- Life insurance
- Long and short-term disability
- HSA, FSA, and dependent care options
- Professional development opportunities including certification support
- Flexible hybrid work arrangement

Ready to Join Our Team?

If you're excited about the opportunity to drive technology excellence while supporting mission-driven organizations and growth-minded entrepreneurs, we'd love to hear from you.

To apply, please submit your resume and a cover letter explaining how your experience aligns with this role and AIOA's mission.

All In One Accounting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All In One Accounting

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Business Applications Manager