Administrative Management

✅ Handle all incoming calls, emails, and inquiries related to business operations.

✅ Maintain company records, contracts, and regulatory filings (PUCO, FMCSA, insurance, etc.).

✅ Organize and track accounts payable/receivable, invoicing, and payroll processing.

✅ Develop internal policies and procedures to streamline operations.

✅ Order office supplies, manage company documents, and maintain confidentiality.

Driver Recruitment & Management

✅ Recruit, hire, and onboard drivers (Cargo Vans, Box Trucks, Future Expansion).

✅ Conduct interviews, background checks, and MVR (Motor Vehicle Record) screenings.

✅ Ensure all drivers meet PUCO and FMCSA compliance standards.

✅ Maintain driver files, including medical certificates, insurance, and training records.

✅ Develop and enforce safety policies, driver handbooks, and performance evaluations.

Route Planning & Dedicated Contract Management

✅ Research and secure dedicated B2B contracts with freight brokers, retailers, and manufacturers.

✅ Negotiate rates for expedited shipments, Amazon Relay, FedEx, and local business deliveries.

✅ Work with dispatchers and drivers to optimize route efficiency and scheduling.

✅ Monitor load boards and freight opportunities for additional revenue.

✅ Maintain strong relationships with brokers, shippers, and direct customers.

Compliance & Regulatory Management

✅ Ensure PUCO and DOT compliance for intrastate trucking operations.

✅ Keep up with insurance filings (Form E, BOC-3, UCR, etc.).

✅ Maintain vehicle maintenance logs, registration, and safety inspections.

✅ Handle accident reporting, claims, and risk management.

Customer Service & Client Relations

✅ Act as the main point of contact for customer inquiries and complaints.

✅ Ensure on-time deliveries and handle issues with late shipments.

✅ Provide quotes and estimates for B2B clients needing expedited shipping.

✅ Track customer satisfaction and service performance metrics.

Growth & Expansion Strategy

✅ Assist in future fleet expansion (from cargo vans to box trucks, dump trucks, and beyond).

✅ Identify new business opportunities and partnerships with large carriers.

✅ Develop marketing strategies to promote services and build brand recognition.

Job Type: Part-time

Pay: $20.10 - $22.10 per hour

Expected hours: No more than 32 per week

Benefits:

Schedule:

Work Location: Remote

ALWAYS BIG Transport Services LLC

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