At Apartment List, we’re on a mission to find every renter a home they love at the value they deserve. Finding the right place to live is one of the most important, time-consuming and expensive decisions that all of us make. Getting it right matters. We’ve helped millions of families find a home they love, and we’re just getting started.

As the Director of Sales Operations, you will play a pivotal role in optimizing our sales processes, enhancing sales performance, and enabling our sales teams to achieve ambitious goals. You will oversee the Sales Operations team and collaborate closely with sales leadership, finance, and other cross-functional teams to streamline operations and drive revenue growth.

Here is what you'll do as part of the team:

Develop and implement strategic initiatives to improve sales effectiveness and efficiency, aligning with company objectives and market trends
Provide leadership and direction to the Sales Operations team, ensuring alignment with overall business strategy and goals
Drive the development and maintenance of sales models, metrics, and territory management strategies to optimize sales performance and maximize revenue
Proactively identify insights from sales data and trends, translating findings into actionable recommendations for sales leadership and key stakeholders
Lead the creation and maintenance of accurate reports and dashboards, enabling sales leaders to make informed decisions and respond effectively to market challenges
Collaborate with cross-functional teams to analyze market potential, identify expansion opportunities, and support strategic decision-making for entering new industry verticals or markets
Champion change management initiatives by designing and implementing strategies that enhance adaptability and buy-in across the Go-To-Market team, ensuring seamless adoption of new processes and technologies
Drive the continuous improvement of sales processes and systems, leveraging technology and best practices to enhance efficiency and scalability
Provide guidance and support for quarterly and annual sales planning activities, including the preparation and delivery of specific sales data and insights
Foster a culture of data-driven decision-making and continuous improvement within the sales organization

Here are the skills and experience you'll need to be successful:

7+ years of experience in sales operations, sales analytics, sales finance or related roles within a tech company or fast-paced environment
Bachelor's degree in Business Administration, Finance, or related field; MBA or equivalent preferred
Proven track record of success leading, developing, and building high-performing teams, with a deep understanding of sales strategy, operations, and connections between GTM teams
Expertise in sales analytics, forecasting, and performance measurement, with advanced proficiency in Excel and experience with CRM systems (e.g., Salesforce)
Strong analytical skills with the ability to translate complex data into actionable insights and recommendations
Excellent communication and leadership skills, with the ability to collaborate effectively across functions and influence decision-making at all levels of the organization
Experience with SQL or other data analysis tools preferred
Passion for innovation and continuous improvement, with a commitment to driving excellence and exceeding goals

Here's the Pay Range:

At Apartment List, we carefully consider a variety of factors to determine compensation for each position, including the role, level, and work. The US base salary range for this position is $131,000 - $185,000 + bonus + equity, which reflects the compensation target for new hire salaries for the position across all US locations. Please note, the compensation details provided do not include benefits and perks that we offer.

We also rely on market indicators along with considering your work location, job related skills, experience and relevant education and training, to determine compensation that is fair and competitive for you. Apartment List will consider paying compensation near the higher of the range in exceptional circumstances, where candidates have the experience, credentials or expertise that would warrant such consideration. It is always our goal to hire exceptional talent and we would be happy to share more about compensation during the hiring process.

Here's what's in it for you (full-time employees only; does not apply to contract roles):

Competitive Compensation: Including annual salary, pre-IPO stock options, and other financial compensation (if applicable)
Medical, Dental, and Vision Coverage: 100% of premiums covered for you AND all of your dependents
Unlimited Flexible Time Off: Unlimited FTO in addition to 12 company holidays per year, quarterly “recharge” days, and a week-long holiday break
Home Office Reimbursement: To cover home office furniture and supplies, monthly home internet, and monthly cell phone (if applicable)
Health & Wellness Reimbursement: To cover monthly gym membership or other qualifying expenses
Parental Support: Generous parental and family leave, fertility benefits, and employer-sponsored stipends towards family forming services
401k Plan: To support you in your individual retirement goals
Team Events: Frequent team-building events, fun team off-sites, and bi-annual company meetups
Commitment to DEI: To prioritize Diversity, Equity, and Inclusion within our workplace and to stay true to our values and mission
Mentorship and Training: To get you onboard quickly, learn new professional skills, and invest in your career development
Impact and Visibility: To expose you to and provide the opportunity to work on highly strategic initiatives that will transform the business
Encouragement and Empowerment: To explore and adopt new technologies and drive meaningful decisions and outcomes

At Apartment List we believe that everyone deserves a home they love AND a career they love. We strive to build a diverse team that is a reflection of the people we serve; this is made possible through our commitment to fostering a culture of diversity, inclusion, equity, and connectedness.

As a proud equal opportunity employer, we celebrate the collection of individual differences, life experiences, ideas, perspectives, knowledge, and talent. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status.

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Director, Sales Operations