At Apiture, our mission is to empower financial institutions to know and serve their clients with the care of a traditional community institution at the scale, speed, and efficiency required in today's digital world. With more than 300 clients throughout the U.S., we deliver comprehensive online and mobile solutions that support banks and credit unions, ranging from small community financial institutions to new, innovative direct banks

Summary:

Apiture's Sales Enablement team is seeking a Sales Operations Analyst who will provide technical and administrative assistance to Sales and Relationship Management teams in support of revenue growth and retention. Reporting to the SVP – Sales Enablement, the Sales Operations Analyst will deliver on key customer and prospect initiatives through data analysis and project management. The Sales Operations Analyst should be prepared to wear multiple hats and support many segments of the Apiture business. The ideal candidate is self-motivated and a self-starter who wants to shape the future of growing company

Location (Wilmington, NC, Austin, TX, Remote):
We have offices in Wilmington, NC and Austin, TX and while some positions are office based, we will also consider remote candidates depending on their time zone.

Responsibilities:

Plan and execute improvement projects aligned to complex sales organization needs
Manage tools used by the sales team including content management, prospect or sales portal, customer success management, conversational intelligence, lead generation and others
Interpret operations and sales data and provide dashboards and presentations to leadership
Oversee Salesforce, Hubspot, and other system data integrity
Ensure consistency in workflows and processes
Provide technical and administrative support to sales
Work closely with Sales organization to understand needs and opportunities
Design and implement process improvement projects for efficiency and scale
Work cross-functionally with IT and other teams across the enterprise to facilitate open dialogue around business needs and expectations
Ensure Salesforce, Hubspot, and Gong utilization across sales teams
Act as a liaison between Sales, Sales Enablement, Product Management and other departments to facilitate an open dialogue around business needs and expectations
Analyze customer extensions and renewals, product cancellations and customer terminations
Collect, analyze and report on pipeline data
Collect sales trends and evaluate performance calculated against sales quotas
Improve lead source and referral reporting
Provide ad hoc reporting as needed

Requirements:

Bachelor's degree
2-4 years experience managing Salesforce, Hubspot and other sales and customer success management technologies and tools
Knowledge of banking practices and software sales is preferred
Experience managing projects and implementing change in a sales organization
Experience building custom reports and dashboards in Salesforce and Hubspot as well as analyzing data and building charts in Excel
Ability to simplify and summarize complex concepts
Superior communication, interpersonal, and presentation skills
Ability to multi-task and prioritize initiatives
Strong problem-solving skills
Attention to detail, a commitment to quality, results-driven and customer focused
Strong knowledge of PowerPoint, Word, and Excel
Strong knowledge of Salesforce, Hubspot, and Gong

Apiture

New Jobs

Sales Operations Analyst