We're looking for a Sales Operations Lead to join our team in London as part of our Client Services function.

Your Role: You will manage support functions essential to sales force productivity. These include planning, reporting, sales process optimization and sales training. You will be responsible for the overall productivity and effectiveness of the assigned sales organisation. Reporting to the Chief Revenue Officer, you will also work closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organisation supported.

Key Responsibilities

Proactively identifies opportunities for sales process improvement:
- Works closely with sales management to inspect sales process quality and prioritise opportunities for improvement.
- Assists sales management in understanding process bottlenecks and inconsistencies;
- Works in conjunction with Sales, Finance, SOP and Credit Control to improve the lead to cash process

Facilitates an organisation of continuous process improvement. Coordinates sales forecasting, planning, and budgeting processes used within the sales organisation.
Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organisation’s planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the firm.
Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources. Works to ensure all sales organisation objectives are assigned in a timely fashion.
Oversees the efficient running of the Leads Funnel within Salesforce, ensuring that Sales team receive inbound leads within expected time perimeters:
- Liaise with other Lead Funnel infrastructure stakeholders (Marketo & Marketing team) to ensure that the leads process is optimised for the Sales teams.
- Seeks to drive improvement and efficiencies within SalesForce for Leads management

Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organisation;
- Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
- Oversees BAU management of Sales Forecasting process

Implements enabling technologies, including CRM, to sales teams:
- Monitors the assigned sales organisation’s compliance with required standards for maintaining CRM data;
- Works closely with sales management to optimise the effectiveness of the firm’s technology investments

Provides input to senior leadership in the development and administration of sales incentives.
Design and implementation of seasonal sales incentives

Directs and supports the consistent implementation of company initiatives.
Builds peer support and strong internal-company relationships with other key management personnel.

Your Experience

Experience using Salesforce or other CRM software required
Meticulous attention to detail
Proactive approach to problem solving
Demonstrable experience in improving or changing processes to work more effectively
Experience in managing stakeholder relationships across departments

Who are we?

The LIONS brand is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community. It’s five days of inspiration, aspiration, unlimited magic and potential. The Festival has been championing creative excellence since 1954 with the goal of providing a global destination and the definitive benchmark for creativity that drives progress.

LIONS is going through an exciting time as it’s recently repositioned as The Home of Creativity, supporting those in the business of creativity at every step of their journeys with an extended portfolio of new advisory, learning and intelligence services. Our purpose is to drive progress through creativity for an incredibly diverse and talented global creative community.

You will join a team of change makers. The team’s purpose is to champion change to create the most powerful global creative community and drive growth for the brand.

LIONS is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future.

With more than 2,500 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. Ascential is listed on the London Stock Exchange.

Why choose us?

At Ascential, diversity, equity and inclusion is core to us. We’re a company built around our people - and we’re committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led networks, Ascential Pride, Black in Business and EmPower: An Ascential Women's Initiative, help us to create a place where communities and allies can connect and share experiences. In addition, our Early Talent programmes help grow and foster diverse new talent for our sectors.

We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.

Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.

We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here.

Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:

25 days of holiday per year - with an option to buy/ sell upto 5 days
Pension, Life Assurance and Income Protection
Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme
Employee assistance programme, season ticket loans and cycle to work scheme
Volunteering opportunities and charitable giving options
Great learning and development opportunities.

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.

If we inspire you, why not join and inspire us? Find out more on what our

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