About Atmosphere:
Atmosphere is the world’s #1 streaming service for businesses, offering 35+ channels of engaging, audio-optional TV. From news, sports and nature to viral videos, art and more, Atmosphere delivers fresh programming designed to elevate any business space. Our company was built from the ground up to create unparalleled value for advertisers and next-level entertainment for companies around the globe.

About this Role:
This is an opportunity to work with our Revenue Operations team to support the Platform & Ad Sales teams in our SalesForce CRM by managing leads, pipeline, and sales processes. This includes owning the venue procurement process, order management workflows, and ensuring that self-service device lifecycle functions smoothly & efficiently.

The ideal candidate should be fluent in SalesForce administration, workflows, and comfortable functioning in an agile environment. They will enjoy learning, be a high function communicator, and are able to work on a small team across multiple business units to balance incoming requests to support the sales teams with identified feature enhancements.

Responsibilities:

Provide day-to-day administration and end-user support of SalesForce, including but not limited to managing user setup, profiles and roles; customizing objects, record types, page layouts, fields and formulas; and building automation where possible through the use of flows
Collaborate and work as a team with stakeholders, product, and software engineers to implement and troubleshoot new apps and systems
Create and maintain customized reporting and dashboards
Clean Records in Salesforce if errors are found
Assist platform and ads sales teams with day to day SalesForce tickets and questions
Create documentation for SOPs and best practices on SalesForce user operations
Data imports and exports for our various teams
Assist in the administration of other tools in our platform and ad sales software stack

Required Qualifications:

1-2 years' SalesForce Lightning Sales Cloud experience
Experience with Salesforce reports and dashboards
Strong documentation and training skills
Able to quickly understand complex technical problems
Excellent communication, interpersonal, analytical, troubleshooting, and problem-solving skills

Compensation and Benefits:

Company Equity
Competitive insurance plans
Company 401(k) with employer matching
Flexible Time Off Policy

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Atmosphere TV

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SalesForce Operations Specialist