Who We Are:

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere.

Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe.

And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Auctane's Values

The Customer is our mission.
Our company was built in service of our customers. Every time we answer the phone, write a line of code, hire a new team member, form a partnership, or build a new interface it is explicitly because we believe that action will improve the life of our customers.

We work with the best people.
We will only work with people who are enthusiastic about their work, respectful of diverse ideas and backgrounds, and who possess the ability to work both independently and as part of a team.

We only play offense.
We're on a mission to reach and help every mailer, shipper and merchant on the planet. Because of this we move with urgency, take risks, and are determined to ship solutions quickly.

We expect exceptional outcomes.
We are a rapidly growing company with intent. We expect to continue to deliver market transforming solutions for our customers and challenging growth opportunities for our employees.

We are direct and authentic.
We have a genuine empathy for our employees, partners, and customers. We serve that empathy by treating everyone the way we would like to be treated - openly, ethically, and honestly. We set expectations clearly and hold ourselves accountable to what we commit.

About The Team:

Auctane's Revenue Operations team is focused on optimizing revenue acceleration through operational efficiency, data and insights across the customer lifecycle, excellence in training, development and enablement.

About The Role:

Auctane, is seeking a Manager, Revenue Operations who will build, and implement the sales and revenue operations performance function, which includes best in class sales business processes, mining data across Salesforce, Looker and other tools to, discover, share trends, establish key insights. Manage planning and process for quota, commissions, and standardized reporting for sales leadership.

Primary Objectives:

Sales and Revenue Operations
- Works closely with "Team One" which includes the reports of the VP of Revenue Operations as well as the direct reports of the CRO and key counterparts in marketing, finance, sales to keep abreast of the consistent pace of the business
- Collaborate regularly with sales leadership on key "asks" to drive better efficiency in sales automation
- Build close relationships with sales leadership to ensure consistent coordination and buy-in on all sales operations processes
- Partner with sales team leadership optimize effectiveness of sales processes and drive continuous adoption and standardization where possible
- Support execution of key deliverables such as sales reporting organization charts, Board updates, Quarterly Business Review, All Hands presentations, CRO Tactical Calendar
- Mine, develop, present business sales and bookings insights to support the overall needs of the sales operations team
- Leverage various sales automation solutions including Salesforce.com and other BI tools such as Looker to deliver accurate and relevant dashboard reporting
- Implement deal desk process and cadence
Sales Productivity
- Builds and manages sales performance data and creates insights and themes; calibrates themes with other stakeholders
- Simplifies insights to enable clear thinking and guidance to leadership
- Maintains compensation and commission data to understand progress to goal
- Leverages CaptivateIQ to execute rep commissions
- Collaborates with key stakeholders to document business process requirements. Reviews business process requirements with business applications team and other key systems stakeholders to align.
- Synthesize information for executives and other cross-functional stakeholders that include key sound bytes and areas of risk and progress
Automation Efficiency / Sales Ops Business Process Review
- Optimize effectiveness of sales processes within Salesforce.com
- Work side-by-side with business applications team and key stakeholders for improvement and additional automation.

What We Are Looking For:

Proven experience working in improving business processes within a SaaS technology company and experience in a sales or revenue operations function within a SaaS or Enterprise technology company
Ninja-like xls analytics skills and a demonstrated ability to translate large scale data sets and metrics into predictable business insights using sophisticated formulas, logic or macro development
Strong experience of Salesforce.com reporting, dashboard development and advanced reporting skills e.g. bucketed reports, joined reports, filter logic. Experience with the Salesforce ecosystem and other sales related software tools is important.

What will Make You Stand Out:

- Solid experience working at Saas companies
- Extremely analytical, results-oriented, cross-functional revenue operations professional.
- Experienced team leader and manager with 3+ years of people management experience.
- Experience supporting a sales organization spanning multiple segments.

Bachelor's degree or equivalent experience required.

The Tech:

Able to digest large, multi-layered data sets and extract insights that are relevant and practical.
Looker, CaptivateIQ, Anaplan, Salesforce, Excel, GDocs

Travel Requirements

None

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

Sit for prolonged periods of time
Utilize wrist and hands for a prolonged period of time
Walk short distances
Stand for short periods
Speaking and conversing with others
Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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Manager, Revenue Operations