Job description

Are you a highly organised, down-to-earth quick learner with a strong interest in business performance, and data-driven decision making? Do you enjoy turning data into clear insights that help leadership steer a growing organisation? Then we’d love to hear from you!

We are looking for a Business Operations Junior Analyst to play a central role in supporting the day-to-day operations of a growing global firm, with a primary focus on designing and delivering high-quality reporting and providing actionable operational analysis across the wider organisation.

A key part of the role will involve automating workflows and reporting processes to improve accuracy, enhance transparency, and reduce reliance on manual, error-prone activities. While you will work closely with the Business Operations and Management, Finance, HR and Delivery teams and contribute to key leadership materials, including Board presentations and ad-hoc business queries, the role is focused on helping drive continuous improvements in how data and processes are managed.

This is a strong opportunity for a proactive, detail-oriented and analytically minded individual who is highly organised, comfortable working in a fast-paced environment, and motivated to use data and technology to improve efficiency across the wider business.

Job requirements

• 1+ years’ experience in Business Operations, Data Analysis, or similar role, with exposure to a variety of business problems, datasets, tools and methodologies in a fast-paced or corporate environment

• Strong analytical and problem-solving mindset, with a drive to break down complex requirements, identify root issues, and develop efficient, scalable solutions

• Proficient Excel skills are essential

• Proficiency in Power BI and SQL is desirable. Demonstrated hands-on experience leveraging these tools to automate workflows and build reports and dashboards is strongly preferred

• Highly detail-oriented with strong focus on data accuracy, validation, and integrity, particularly when working with financial and people-related metrics

• Experience producing regular reports/dashboards, with the ability to translate data into clear insights and messaging for senior stakeholders; good PowerPoint skills essential

• Strong organisational and time management skills, able to manage multiple requests and deadlines across different areas of the business

• Confident and collaborative communicator, able to effectively manage stakeholder relationships, across all levels of the organisation, to ensure tasks are completed in a timely manner

• Proactive and ownership-driven, with ability to work independently and prioritise effectively

• Keen interest in process improvement, identifying inefficiencies, and building out formalised and documented workflows

• Adaptable and resilient working under pressure. Experience working in a smaller and dynamic team environment is a plus

About us

Expand Research is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world’s leading financial services firms to help them to operate more effectively. Expand’s activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance.

Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we’re proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients’ needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy.

How to apply

This is an immediate vacancy, and early application would be an advantage.

Please email your CV and a covering letter, telling us why you are excited about this role and consider yourself to be a good fit for it, to careers@expandresearch.com quoting reference UKBOS.

Please also include your desired salary along with your notice period/available start date.

At Expand we’re proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients’ needs and create a welcoming culture for us all to enjoy.

Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. If you’re a quick learner, conscientious and friendly, you might be just the person we’re looking for.

By submitting your personal information, which could include a job application, you give Expand and BCG permission to process, screen and store it for the purposes of the recruitment process. We may share this personal information with a third party IT provider which hosts our recruitment platform and with third party assessment providers who assesses your qualifications as part of the recruitment process. Your personal information will not be shared with any other parties except as set out herein. For additional information, please review our privacy policy which we will update from time to time. You give Expand and BCG permission to retain your application and contact details to verify whether you have previously applied and so that we may notify you of further opportunities.

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