Purpose of the Role

To provide end-to-end business coordination and operational support for the LATAM region by driving sales tracking, distributor management, regulatory coordination, business reviews, commercial operations, tender management, marketing execution, and cross-functional stakeholder alignment to ensure achievement of regional business objectives.

Key Responsibilities

1. Sales Performance & Business Analytics

Monitor primary and secondary sales across LATAM markets.
Support order execution, distributor onboarding, agreements, and customer code creation.
Analyze sales deviations and drive corrective action plans with country managers.
Track distributor inventory, stock movement, and Days of Inventory (DOI).
Consolidate monthly, quarterly, and annual forecasts.
Support budgeting, target setting, and gap analysis exercises.

2. Business Reporting & Strategic Support

Coordinate Business Review Meetings (BRM) and Leadership Review presentations.
Consolidate commercial, regulatory, financial, and strategic updates from countries.
Prepare management reports, executive summaries, and leadership presentations.
Monitor strategic initiatives and action trackers.
Support ad hoc business analysis and leadership requests.

3. Regulatory & Product Registration Coordination

Track new product registrations, renewals, and filing plans.
Coordinate with regulatory teams and consultants to resolve registration challenges.
Manage dossier submissions and documentation follow-ups.
Ensure alignment of commercial priorities with regulatory timelines.
Coordinate country-specific artwork and packaging requirements.

4. Portfolio & Business Development Support

Identify potential products and molecules for LATAM markets.
Conduct market opportunity and attractiveness assessments.
Support portfolio prioritization and business case preparation.
Evaluate commercial potential for new product opportunities.

5. Distributor & Country Management

Coordinate with country managers on business performance and market priorities.
Drive distributor follow-ups for orders, forecasts, inventory, and execution.
Manage local operational matters and market-specific issues.
Track marketing, salary, and commercial debit notes.
Coordinate commercial discussions and business requirements across markets.

6. Commercial Operations & Finance Coordination

Monitor customer receivables and collections.
Manage debit notes, provisions, reimbursements, and payment follow-ups.
Coordinate with finance teams on commercial and payment-related issues.
Validate business review financial data and commercial metrics.

7. Tender & Institutional Business Management

Identify and evaluate tender opportunities.
Coordinate pricing and commercial feasibility assessments.
Support tender documentation and submission processes.
Track tender status, outcomes, and post-award requirements.
Liaise with distributors and internal stakeholders throughout the tender lifecycle.

8. Marketing & Go-to-Market Execution

Support product scale-up initiatives across LATAM countries.
Coordinate brand plans, launches, and marketing activities.
Manage marketing budget tracking and activity planning.
Monitor CRM and field force reporting compliance.
Coordinate KOL, trademark, and medical initiative follow-ups.

9. Cross-Functional Coordination

Liaise with Supply Chain, Regulatory, Finance, Legal, Marketing, and Commercial teams.
Track product availability, dispatches, and operational issues.
Coordinate NDAs, contracts, trademark, and legal documentation.
Facilitate stakeholder alignment and governance cadence.
Drive resolution of urgent business continuity matters.

Requisite for the role -

MBA / PGDM in Marketing, International Business, Finance, or related discipline.
3-4 years of experience in Business Operations, Sales Operations or Regional Business Coordination. International Market exposure will be added advantage.
Prior exposure to pharmaceutical, healthcare, life sciences, or multinational distribution markets preferred.

Bharat Serums and Vaccines Limited

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