Location requirements:

Remote based role. Open to candidates in the USA.

About the Role:

BigPanda is seeking a Director of Sales Operations and GTM Planning to join a high-impact and high-performing Revenue Operations team. The Director/Sr. Director will lead all aspects of Sales Operations, partnering with the GTM teams to evangelize our GTM strategy, analyze and forecast key metrics across the business, implement scalable processes to remove friction from the selling process, develop and maintain key models to support the annual planning process, drive sales tech stack adoption and insure compliance with internal and external policies.

This role can be remote, and will report directly to the VP, Revenue Operations.

What you will do:

Partner with Sales leadership and the broader GTM ecosystem to evangelize any new processes, drive analytics and adoption across tech stack
Lead all aspects of the forecasting process and provide leadership with updates, trends, changes and risks to the business while ensuring 100% participation in the forecasting process.
Drive analysis, frame business problems, and communicate insights with a bias for action
Build high performing team of Sales Operations professionals to operate as local business partners to sales leaders and their respective teams
Manage periodic sales team review process to identify risks with existing team members while providing data driven insights into individual and team performance that drive action to improve performance
Driving local initiatives through the selling motion, partnering with Marketing, Inside Sales team. Working closely with the Sales leaders and marketing to maintain alignment and achievement of collective goals
Lead cross-functional strategic projects; including structuring business problems, exploring solutions, implementing/refining processes, and measuring impact
Partner with Rev Ops Systems team to design, adopt, maintain and improve the sales tech stack.
Design and manage all aspects of the deals desk function across all levels of sales, legal, product and finance to efficiently close deals and maintain bookings compliance.
Partner cross-functionally on key components of our annual planning process including modeling and target setting.
Document new and existing processes to enable training of all levels of sales on best practices, tool optimization, data investigation and other related GTM processes

What skills and experience you’ll bring to BigPanda:

10+ years of experience in operations, finance, or other relevant fields
Experience working with a hyper growth company with proven ability to manage multiple initiatives.
Ability to hire, train and mentor a team of high performing individuals
Strong experience working on territory, forecasting, quota and compensation analysis.
Strong attention to detail and ability to articulate the story within the details
Excellent verbal and written communication, with ability to simplify complex concepts
Own the selling process from a systems, tools, inputs and outputs perspective
Advanced knowledge of Salesforce, familiarity with related Sales systems (Clari, Outreach, Chorus, Zoominfo etc.)
Advanced knowledge of analytical tools ranging from Excel and GSheets to visualization platforms such as Tableau, CRMA, SiSense and others.

About Us:

BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations.

With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, Abbott, Marriott, Expedia and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.

BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.

We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.

Our Benefits:

Competitive Equity
Remote-first environment
Unlimited PTO
Comprehensive health benefits
#PandaParent support. Combined total of 18 weeks fully paid leave for all new parents
Financial planning services
Employee learning & development budget
Values-based recognition (Quarterly and Annually)
Social community & ERG programs
Dog friendly office
Lunches provided in office
Flexible work environment
Values-based culture

BigPanda

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Senior Director, Sales Operations and Planning