Sales Operations Assistant

Black Diamond Technologies is a fast-growing technology integration company specializing in luxury residential and commercial audio/video, lighting, networking, security, automation, and smart technology solutions. Our reputation is built on exceptional service, clear communication, quality craftsmanship, and long-term client relationships.

We are entering an exciting new phase of growth and are looking for an organized, ambitious, self-starting Sales Operations Assistant to help support our sales process, improve office operations, and play a key role in the continued growth of the company.

This is a unique opportunity for someone who wants to get in early with a growing business, wear multiple hats, take ownership, and build a long-term career with significant room for advancement.

About the Role

This is a hybrid role combining sales support, client communication, office operations, and process management. You will work closely with leadership and our sales team to help manage deal flow, improve follow-up, support client and vendor communication, and keep internal operations running efficiently.

Key Responsibilities

Track active sales opportunities, proposals, and deals in progress
Help manage follow-up with prospective clients, existing clients, builders, designers, and trade partners
Support communication with our existing book of business to identify service needs, upgrades, referrals, and new opportunities
Help improve the speed, consistency, and organization of our sales process
Manage and route incoming company communication, including sales, customer service, vendor, and general office requests
Support back-office organization, documentation, workflows, scheduling, and internal processes
Assist leadership with administrative, organizational, and project coordination tasks as needed

Who We’re Looking For

The ideal candidate is:

Highly organized and detail-oriented
A strong written and verbal communicator
Proactive, self-motivated, and comfortable taking initiative
Professional, personable, and client-service focused
Comfortable wearing multiple hats in a fast-paced, growing company
Able to manage multiple priorities and follow through consistently
Interested in long-term growth in sales, operations, client relations, or business development

Experience in sales support, office management, operations, customer service, project coordination, or administrative leadership is helpful, but attitude, work ethic, organization, and communication skills are most important.

Growth Opportunity

This role has significant room to grow. Depending on the individual’s strengths and interests, it could evolve into a leadership position in sales, business development, client relations, office management, or operations.

Compensation

Compensation will depend on experience, skill set, and the final structure of the role.

For someone with a stronger sales focus, compensation may include higher upside through performance-based incentives, commissions, or bonuses. For someone more focused on office operations, the role may be structured with a stronger base salary and a path toward operations leadership.

Why Join Black Diamond?

At Black Diamond, we believe in doing things the right way. We take pride in delivering exceptional service, high-quality craftsmanship, and technology systems that are intuitive, reliable, and beautifully executed.

This is an opportunity to join a growing company early in a major growth phase, make a real impact, and help build something meaningful.

To Apply

Please apply through LinkedIn or reach out directly with your resume and a brief note about why this opportunity interests you.

Black Diamond Technologies, LLC

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Sales Operations Assistant