THIS IS A FULLY REMOTE ROLE *** Pet or Nutrition/Food Industry Experience HIGHLY DESIRED!

Position Summary

Boxiecat’s Key Account Manager is responsible for providing comprehensive support to the Sales Team and National Sales Manager. This dynamic position requires the ability to respond quickly in a very fast paced environment when anticipating needs, thinking critically, and offering solutions to problems with a high level of professionalism and confidentiality.

Responsibilities

Duties include but are not limited to the following:

Assists with the implementation of strategic sales plans to accomplish corporate goals.
Assists with sales forecasting activities and sets performance goals accordingly.
Serve as the primary point of contact for internal and external inquiries on all matters pertaining to the needs of the sales team, including those of a critical nature.
Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect the client’s needs and Company policy.
Provide excellent customer service. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day operations that result in successful sales transactions.
Act as a liaison and provide support to the sales and operations teams.
Supports and trains brokers and distributors to develop strong sales throughout North America.
Assists accounting with managing customer balances in the area of late payments and/or requests for credit. s
Monitors and evaluates the activities and products of the competition.
Assists with channel development activity and coordinates sales distribution through GAP analysis.
Maintain open communications with the Boxiecat team, including meeting regularly with the National Sale Manager and providing information and documents as needed.
Meet with Key clients, assisting sales representatives and brokers/distributor networks with maintaining relationships and negotiating and closing deals.
Invest in building long-lasting professional relationships both externally and internally.
Represents Boxiecat at trade shows to promote product and brand recognition.
Assist in the development of new business.
Regularly utilize internal CRM program to archive important customer and salesperson contacts and activity.
Other projects/duties as assigned for the overall benefit of the Company and executive team.

Requirements

Qualifications, Education and Experience

A bachelor's degree in a Business or Marketing discipline preferred.
Three or more years of progressively responsible marketing experience required.
Strong pet care/product industry experience and knowledge.
Extensive experience in pet care/product sales channels.
Strong industry network and relationships.
Excellent communication skills.
Well-developed math and business skills.
Outstanding negotiation skills.
Ability to plan and execute strong strategies.
Good leadership skills and ability to motivate the sales team.
Ability to manage and delegate to the sales team.
Ability to recognize and recruit sales representatives who will be successful.
Must possess strong work ethic, as well as cultural awareness and sensitivity.
Must be able to be entrusted with confidential information.
Proficient computer skills working with various office equipment, computers and various programs including Word, Outlook, PowerPoint, Excel, etc. and the ability to effectively work on spreadsheets, word processing, networking, and e-mail programs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Most work is performed in a temperature-controlled office environment.
The employee will occasionally lift and or carry up to 25 lbs.
Employee may use computer, phone, copier and other office equipment in the course of a day.
While performing the duties of this job, the employee is occasionally required to use hand to finger, handle or feel objects, touch and use tools, reach with hands and arms, climb stairs, bend, stoop, twist, lift, reach, push, pull, grasp, balance, kneel, crouch, crawl, grasp, talk, hear, and walk during the course of employment.
Employee may be required to travel for business purposes approximately 40-60%.

Work Environment

characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job currently operates in a home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Benefits

FULLY REMOTE ROLE

401k

BOXIECAT LLC

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