Brandshare, the leader in Connected Sampling™, creates omnichannel brand experiences to accelerate purchase conversion through curated subscription boxes, loyalty programs and e-commerce sampling with digital connectivity. With over 500 retailers in our e-commerce network, we reach 100 million consumers monthly. Our sampling capabilities extend beyond e-commerce and include experiential and venue-based solutions to connect leading brands with their target consumer. Our retailer and brand partners include household names such as P&G, Unilever, L'Oreal, Mars Wrigley, Walmart, Macy's and more.

As a Sales Operations Manager, you are at the center of our sales, customer success, finance, and product teams. You are ready to 'roll up your sleeves' to maximize sales operations, assist with data management, generate reports, and identify actionable insights to support the overall business strategy.

Sales Operations Duties and Responsibilities

Build and analyze reports and dashboards to measure KPIs, pipeline growth, win/loss rates, and quota attainment
Manage and optimize existing sales enablement tools and continually review new tools to maximize the sales team's overall efficiency, including email outreach, revenue intelligence, CRM, and automation platforms
Create and analyze models to review team workloads, activity output, revenue and profit trends, and other relevant areas as needed to support the organization
Manage the commissions process for sales and client success
Develop and maintain weekly, monthly, and quarterly reports to track the sales funnel and operational metrics to deliver regular insights to the business
Review client contracts and IOs for accuracy ensuring contract totals and invoicing terms are properly entered into the CRM
Assist with list segmentation, cleaning, and uploads for email campaigns
Manage and maintain various sales and related campaign team documentation, including contracts and vendor forms
Provide support as needed for the month-end close process

General Duties and Responsibilities

Duties and responsibilities include but are not limited to:

Review daily priorities to ensure that scheduled responsibilities are addressed
Perform other related duties as assigned or as necessary. Remain flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs
Represent Brandshare in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others

Qualifications

Education and/or Experience
- Bachelor's Degree in business, marketing, or related field required
- 3-5 years of experience in operations, strategy, sales enablement, or similar role supporting sales, marketing and/or customer success teams
Skills
- Excellent analytical and problem-solving skills to identify opportunities for sales process improvements and develop new strategies
- Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change
- Financial skills and business acumen to understand sales profitability
- Technology skills to utilize CRM and database software tools in daily tasks; Salesforce Admin certification and advanced Microsoft Excel experience preferred
- Research and reporting skills to analyze sales data and trends to create forecasts

Some company benefits include

Competitive Pay
Work Life Balance & Hybrid Work Life
Health, Dental, and Vision Insurance
Mental Health Resources

Salary Range: $90,000 - $115,000

We're open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.

Brandshare

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Sales Operations Manager