About the Role

This role supports our Gaming business team in day-to-day SKU and order management operations to ensure accurate product setup, smooth order processing, and timely fulfillment. The position works closely with cross-functional teams to maintain SKU readiness, monitor order flows, resolve operational issues, and contribute to process improvements that enhance efficiency and customer experience.

Job Description

Ensure all SKUs are properly set up, updated, and maintained, including product data, availability, and specifications.
Support SKU integration with internal systems by coordinating with Product, Tech, and Inventory teams.
Execute daily order management processes from order creation to dispatch, ensuring timely and accurate processing.
Monitor SKU availability and order status, identify discrepancies, and escalate issues when needed.
Assist in troubleshooting order delays and support smooth fulfillment processes.
Coordinate with logistics and fulfillment teams to ensure timely delivery and optimize workflows.
Generate and analyze reports related to SKU performance and order management.
Collaborate with cross-functional teams to follow and improve operational workflows.

Job Requirement

Bachelor’s degree in Business Administration, Supply Chain, Information Systems, Industrial Engineering, or related field.
1–3 years of experience in order management, supply chain, or e-commerce operations.
Understanding of SKU and inventory management processes.
Proficiency in Excel, Google Sheets, or basic SQL for reporting and analysis.
Strong attention to detail and problem-solving skills in handling operational issues.
Good communication, collaboration, and ability to multitask in a fast-paced environment.

Bukalapak

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