Position Summary

The Director of Sales Operations is responsible for optimizing sales performance by driving strategy, process, analytics, and cross-functional alignment. This role partners closely with Sales, Finance, Marketing, and Leadership to ensure scalable growth and operational efficiency.

Essential Duties And Responsibilities

Lead sales planning, forecasting, and performance analysi
Develop and manage sales KPIs, dashboards, and reporting
Optimize sales processes, tools, and systems (CRM, pipelines, etc.)
Partner with Finance on revenue planning and compensation structures
Identify gaps in performance and implement scalable solutions
Support go-to-market strategy and execution
Drive alignment between Sales, Marketing, and Operations

Qualifications And Required Skills

7–10+ years in Sales Operations, Revenue Operations, or similar
Strong analytical and data-driven mindset
Experience with CRM systems (e.g., Salesforce) and reporting tools
Proven ability to scale processes in a growing organization
Strong cross-functional leadership and communication skills

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

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Director of Sales Operations

Director of Sales Operations