Job Title: Senior Sales Operations Executive

We are seeking an experienced and highly organized Senior Sales Operations Executive to act as a

key bridge between the Sales and Operations teams, ensuring seamless coordination, structured

communication, and timely execution of client commitments. This role requires strong ownership,

attention to detail, and the ability to manage extensive documentation and follow-ups in a fast-paced

environment.

The incumbent will coordinate with existing clients to gather requirements, manage escalations, and

address additional service requests while ensuring internal alignment for smooth delivery. A major

responsibility includes rigorous follow-ups with clients and internal stakeholders to track pending

actions, approvals, documentation, deliverables, and timelines to prevent delays or gaps in execution.

The role involves substantial paperwork and documentation management, including maintaining

contracts, proposals, onboarding documents, internal briefs, compliance records, and SLA tracking.

Accuracy, process discipline, and proper record maintenance are critical.

The Senior Sales Operations Executive will also oversee end-to-end new client onboarding, including

requirement mapping, documentation collection, system updates, cross-functional coordination, and

ensuring a smooth transition from sales closure to operational implementation.

Strong data management capabilities are essential. The candidate will maintain CRM accuracy,

ensure data hygiene, generate structured reports, monitor account health, and provide leadership with

reliable operational insights and performance updates.

Requirements:

● 5–8+ years of experience in Sales Operations, Account Management, or Business

Operations.

● Strong experience in cross-functional coordination between Sales and Operations.

● Proven ability to manage follow-ups, escalations, and high documentation volumes.

● Proficiency in CRM systems, data management, and reporting tools.

● Excellent organizational, analytical, and communication skills.

● High level of accountability and attention to detail.

This role requires a disciplined and proactive professional who can manage coordination,

documentation, and consistent follow-ups while ensuring operational efficiency and strong client

relationships.

Job Type: Full-time

Pay: ₹66,000.00 - ₹83,000.00 per month

Benefits:

Work Location: In person

Cautio

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