Business Operations & Growth Associate — India

Department / Function: Business Operations, Growth & Marketing

Location: Ahmedabad, Gujarat, India

Role Overview

Cephlon Inc. is looking for a Business Operations & Growth Associate to support the continued development of our India operations and our broader business activities across Canada and India.

This is a cross-functional early-career business role within a growing international technology company. The position will involve a combination of business operations, marketing, sales development, research, reporting, and coordination with the Canada team.

The successful candidate does not need to be an experienced salesperson, marketer, or operations professional. We are particularly interested in individuals who demonstrate strong communication, initiative, organization, curiosity, accountability, and a genuine interest in learning how businesses grow.

Because Cephlon is a growing company, responsibilities will evolve over time. We are looking for someone who is comfortable taking ownership, learning new areas, and contributing beyond a narrowly defined set of tasks when business priorities require it.

Key Responsibilities

The Associate will support a range of business activities, including:

Coordinating internal tasks, priorities, and projects
Maintaining operational records, documentation, and reports
Supporting the development and improvement of internal processes
Conducting market, customer, and competitor research
Supporting marketing initiatives, content coordination, and online presence
Researching prospective customers and developing qualified lead lists
Supporting email, LinkedIn, and other business-development outreach
Following up with prospects and supporting meeting generation
Tracking sales, marketing, and operational activity through measurable metrics
Preparing updates and reports for the Canada team
Coordinating information and deliverables between India and Canada
Supporting cross-functional projects as priorities develop
Identifying process gaps or areas where workflows can be improved
Helping maintain consistent communication, follow-through, and accountability across assigned activities

Four Core Areas of Responsibility

1. Business Operations

Support the day-to-day organization and improvement of Cephlon’s business operations.

Responsibilities may include:

Task and project tracking
Internal process coordination
Documentation and record maintenance
Operational reporting
Tracking deadlines and deliverables
Identifying process gaps
Supporting workflow improvements
Monitoring measurable operational performance
Following up on outstanding priorities

2. Marketing

Support marketing activities that help Cephlon strengthen its presence and generate business opportunities.

Responsibilities may include:

Market and competitor research
Supporting marketing strategy and planning
Content and campaign coordination
Website and online presence support
LinkedIn and social media initiatives
Researching target markets and customer segments
Tracking engagement and campaign performance
Supporting marketing initiatives across both India and Canada

3. Sales Development & Growth

Sales development will be an important component of the position.

Responsibilities may include:

Researching prospective customers
Identifying potential business opportunities
Building and maintaining prospect lists
Supporting cold outreach and lead-generation activities
Email and LinkedIn outreach
Lead follow-up
Supporting appointment and meeting generation
Maintaining accurate outreach records
Tracking response, conversion, and pipeline metrics
Working with the Canada team to support business-development initiatives

Previous sales experience is not required. We are open to candidates who demonstrate strong communication skills, confidence interacting with people, initiative, persistence, and the willingness to develop professionally in sales and business development.

4. India–Canada Coordination

The Associate will help support effective coordination between Cephlon’s India operations and Canada operations.

Responsibilities may include:

Communicating updates between teams
Following up on priorities and deliverables
Maintaining clear and timely reporting
Supporting cross-office projects
Coordinating information required by the Canada team
Helping ensure India-side activities remain aligned with broader company priorities
Supporting coordination of junior interns or team members as the India operation grows, where appropriate

Required Qualifications

Strong written and spoken English
Professional communication skills
Strong organizational and time-management ability
Ability to work independently and follow through on commitments
Ability to manage multiple priorities
Basic comfort working with reports, metrics, spreadsheets, and business information
Strong willingness to learn
Professional and dependable approach to work
Ability to communicate effectively with different teams
Interest in business growth, operations, marketing, and/or sales

A specific technical or engineering background is not required.

Preferred Qualifications

Candidates with education or experience in one or more of the following areas may be particularly relevant:

MBA / PGDM
Business Administration
Marketing
Operations
Management
Commerce
Economics
Business Analytics
Project Coordination
Business Development
Sales Development
Marketing Operations

Experience: 0–3 years.

Recent graduates and candidates with internship experience are welcome to apply. Candidates with relevant professional experience in operations, business analysis, marketing, sales development, project coordination, or related functions may also be considered.

We will consider the overall strength and potential of the candidate rather than relying solely on years of experience.

What We’re Looking For

We are looking for someone who:

Communicates clearly and professionally
Is comfortable speaking with people and building professional relationships
Takes ownership rather than waiting to be repeatedly directed
Is curious and asks thoughtful questions
Learns quickly and is willing to develop new skills
Can move between structured operational work and changing business priorities
Is comfortable working with measurable goals and performance metrics
Follows through on commitments
Can identify problems and think through practical solutions
Brings energy and initiative to their work
Can work effectively with both India and Canada teams
Understands that a growing company may require flexibility and adaptability
Is interested in understanding how operations, marketing, sales, and business growth connect
Demonstrates the professional maturity to report progress honestly, raise issues when necessary, and ask for clarification rather than guess

Compensation

Compensation will be discussed during the interview process and will be determined based on experience, qualifications, responsibilities, and overall fit.

Growth Opportunity

Cephlon is building an international organization across Canada and India, and this role provides an opportunity to develop broad business experience across multiple functions.

As the company grows, the successful candidate may have opportunities to take increasing ownership of areas such as business operations, marketing initiatives, sales development, reporting, process improvement, and team coordination.

The scope of the role will develop based on business needs, demonstrated performance, capability, and readiness for additional responsibility.

We are looking for someone who wants to learn, contribute, and grow with the organization - not simply someone looking for a narrowly defined list of recurring tasks.

Application

Candidates interested in this opportunity are invited to submit their resume and a brief introduction outlining their background, interests, and why they believe this role would be a good fit (Cover Letter).

Applications will be reviewed as part of Cephlon’s structured hiring process. Candidates who progress will be contacted regarding the next stage of evaluation. Application can be submitted via Linkedin or via Cephlon's Official Career Page

Professional Hiring Standards

Cephlon is committed to a professional and respectful hiring process. Employment decisions are based on qualifications, demonstrated ability, professional conduct, potential, and overall suitability for the role.

Candidates should provide accurate information throughout the application and evaluation process. Confidential company, customer, and candidate information should be treated appropriately throughout the recruitment process.

Cephlon

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