Business Operations & Growth Associate — India
Department / Function: Business Operations, Growth & Marketing
Location: Ahmedabad, Gujarat, India
Role Overview
Cephlon Inc. is looking for a Business Operations & Growth Associate to support the continued development of our India operations and our broader business activities across Canada and India.
This is a cross-functional early-career business role within a growing international technology company. The position will involve a combination of business operations, marketing, sales development, research, reporting, and coordination with the Canada team.
The successful candidate does not need to be an experienced salesperson, marketer, or operations professional. We are particularly interested in individuals who demonstrate strong communication, initiative, organization, curiosity, accountability, and a genuine interest in learning how businesses grow.
Because Cephlon is a growing company, responsibilities will evolve over time. We are looking for someone who is comfortable taking ownership, learning new areas, and contributing beyond a narrowly defined set of tasks when business priorities require it.
Key Responsibilities
The Associate will support a range of business activities, including:
- Coordinating internal tasks, priorities, and projects
- Maintaining operational records, documentation, and reports
- Supporting the development and improvement of internal processes
- Conducting market, customer, and competitor research
- Supporting marketing initiatives, content coordination, and online presence
- Researching prospective customers and developing qualified lead lists
- Supporting email, LinkedIn, and other business-development outreach
- Following up with prospects and supporting meeting generation
- Tracking sales, marketing, and operational activity through measurable metrics
- Preparing updates and reports for the Canada team
- Coordinating information and deliverables between India and Canada
- Supporting cross-functional projects as priorities develop
- Identifying process gaps or areas where workflows can be improved
- Helping maintain consistent communication, follow-through, and accountability across assigned activities
Four Core Areas of Responsibility
1. Business Operations
- Support the day-to-day organization and improvement of Cephlon’s business operations.
Responsibilities may include:
- Task and project tracking
- Internal process coordination
- Documentation and record maintenance
- Operational reporting
- Tracking deadlines and deliverables
- Identifying process gaps
- Supporting workflow improvements
- Monitoring measurable operational performance
- Following up on outstanding priorities
2. Marketing
- Support marketing activities that help Cephlon strengthen its presence and generate business opportunities.
Responsibilities may include:
- Market and competitor research
- Supporting marketing strategy and planning
- Content and campaign coordination
- Website and online presence support
- LinkedIn and social media initiatives
- Researching target markets and customer segments
- Tracking engagement and campaign performance
- Supporting marketing initiatives across both India and Canada
3. Sales Development & Growth
- Sales development will be an important component of the position.
Responsibilities may include:
- Researching prospective customers
- Identifying potential business opportunities
- Building and maintaining prospect lists
- Supporting cold outreach and lead-generation activities
- Email and LinkedIn outreach
- Lead follow-up
- Supporting appointment and meeting generation
- Maintaining accurate outreach records
- Tracking response, conversion, and pipeline metrics
- Working with the Canada team to support business-development initiatives
Previous sales experience is not required. We are open to candidates who demonstrate strong communication skills, confidence interacting with people, initiative, persistence, and the willingness to develop professionally in sales and business development.
4. India–Canada Coordination
- The Associate will help support effective coordination between Cephlon’s India operations and Canada operations.
Responsibilities may include:
- Communicating updates between teams
- Following up on priorities and deliverables
- Maintaining clear and timely reporting
- Supporting cross-office projects
- Coordinating information required by the Canada team
- Helping ensure India-side activities remain aligned with broader company priorities
- Supporting coordination of junior interns or team members as the India operation grows, where appropriate
Required Qualifications
- Strong written and spoken English
- Professional communication skills
- Strong organizational and time-management ability
- Ability to work independently and follow through on commitments
- Ability to manage multiple priorities
- Basic comfort working with reports, metrics, spreadsheets, and business information
- Strong willingness to learn
- Professional and dependable approach to work
- Ability to communicate effectively with different teams
- Interest in business growth, operations, marketing, and/or sales
A specific technical or engineering background is not required.
Preferred Qualifications
Candidates with education or experience in one or more of the following areas may be particularly relevant:
- MBA / PGDM
- Business Administration
- Marketing
- Operations
- Management
- Commerce
- Economics
- Business Analytics
- Project Coordination
- Business Development
- Sales Development
- Marketing Operations
Experience: 0–3 years.
Recent graduates and candidates with internship experience are welcome to apply. Candidates with relevant professional experience in operations, business analysis, marketing, sales development, project coordination, or related functions may also be considered.
We will consider the overall strength and potential of the candidate rather than relying solely on years of experience.
What We’re Looking For
We are looking for someone who:
- Communicates clearly and professionally
- Is comfortable speaking with people and building professional relationships
- Takes ownership rather than waiting to be repeatedly directed
- Is curious and asks thoughtful questions
- Learns quickly and is willing to develop new skills
- Can move between structured operational work and changing business priorities
- Is comfortable working with measurable goals and performance metrics
- Follows through on commitments
- Can identify problems and think through practical solutions
- Brings energy and initiative to their work
- Can work effectively with both India and Canada teams
- Understands that a growing company may require flexibility and adaptability
- Is interested in understanding how operations, marketing, sales, and business growth connect
- Demonstrates the professional maturity to report progress honestly, raise issues when necessary, and ask for clarification rather than guess
Compensation
Compensation will be discussed during the interview process and will be determined based on experience, qualifications, responsibilities, and overall fit.
Growth Opportunity
Cephlon is building an international organization across Canada and India, and this role provides an opportunity to develop broad business experience across multiple functions.
As the company grows, the successful candidate may have opportunities to take increasing ownership of areas such as business operations, marketing initiatives, sales development, reporting, process improvement, and team coordination.
The scope of the role will develop based on business needs, demonstrated performance, capability, and readiness for additional responsibility.
We are looking for someone who wants to learn, contribute, and grow with the organization - not simply someone looking for a narrowly defined list of recurring tasks.
Application
Candidates interested in this opportunity are invited to submit their resume and a brief introduction outlining their background, interests, and why they believe this role would be a good fit (Cover Letter).
Applications will be reviewed as part of Cephlon’s structured hiring process. Candidates who progress will be contacted regarding the next stage of evaluation. Application can be submitted via Linkedin or via Cephlon's Official Career Page
Professional Hiring Standards
Cephlon is committed to a professional and respectful hiring process. Employment decisions are based on qualifications, demonstrated ability, professional conduct, potential, and overall suitability for the role.
Candidates should provide accurate information throughout the application and evaluation process. Confidential company, customer, and candidate information should be treated appropriately throughout the recruitment process.
