Job Posting: Telecalling Manager / Sales Operations Manager

(Full-Time / Part-Time)

We are looking for a Telecalling Manager / Sales Operations Manager to lead our admissions telecalling team at Chaitanya collegeof management& technology. The ideal candidate must have experience in telecalling supervision, CRM implementation, and team training.

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Job Role: Telecalling Manager / Sales Operations Manager

Location: Patna , Bihar

Job Type: Full-Time / Part-Time

Salary: ₹22,000 – ₹35,000 (Full-Time) | ₹10,000 – ₹16,000 (Part-Time) + Incentives

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Key Responsibilities (KRAs):

Supervise the Telecalling Team: Ensure daily call targets are met and maintain team discipline.

Implement & Manage CRM: Set up and train the team on CRM software (Zoho, JustCall, MyOperator, Exotel).

- Monitor & Improve Productivity: Track live calls, listen to recordings, and provide real-time feedback.

- Lead Training & Development: Train telecallers on sales techniques, scripts, and CRM usage.

- Analyze Performance Data: Generate reports on call volume, conversion rates, and lead status.

-Optimize Lead Management: Distribute and track leads effectively to maximize conversion.

-Incentive & Motivation Programs: Implement performance-based incentives to boost results.

-Recruit & Train New Telecallers: Hire, onboard, and replace underperforming staff.

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Requirements:

✔ Experience: Minimum 1-3 years in telecalling/sales operations

✔ CRM Knowledge: Should know how to set up and train the team on CRM software (Zoho, MyOperator, JustCall, Exotel)

✔ Skills: Strong leadership, analytical mindset, and motivation skills

✔ Language: Hindi & English proficiency required

✔ Tech-Savvy: Must be comfortable working with calling software and CRM tools

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Where to Buy CRM?

We are open to CRM solutions like Zoho CRM, MyOperator, Exotel, and JustCall. The selected candidate will be responsible for recommending and implementing the best option.

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How to Apply?

Send your resume to kiranpratap999@gmail.com

or WhatsApp 7654584408

Apply on LinkedIn / Naukri / Indeed

We are hiring immediately, so apply now if you’re ready to take on this exciting challenge!

Job Type: Full-time

Pay: ₹22,000.00 - ₹35,000.00 per month

Schedule:

Day shift

Supplemental Pay:

Commission pay

Language:

Hindi (Preferred)
English (Preferred)

Work Location: Remote

Chaitanya International Business College

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Telecalling Manager / Sales Operations Manager