TITLE AND CLASSIFICATION: Business Operations Administrator

REPORTING LOCATION: US Remote

REPORTING MANAGER: Commercial PM, Business Ops

PRIMARY OBJECTIVES: We are seeking a highly organized and detail-oriented Business Operations Administrator to provide administrative and financial execution support to our customer-facing teams, including Business Development, Finance, and Project Leadership.

This is a junior, execution-focused role responsible for maintaining accurate financial and contract data in Salesforce, supporting end-of-study financial reconciliation, and processing small contract amendments related to scope and pricing changes. The role plays a critical behind-the-scenes function in enabling customer-facing teams to operate efficiently, stay aligned, and deliver a strong client experience.

This position does not own revenue recognition policy, financial decision-making, or pricing strategy. It is responsible for accurate system entry and administrative execution based on approved inputs.

Duties And Responsibilities

Support for Customer-Facing Teams

Provide day-to-day administrative support to Business Development, Finance, and Project Leadership
Act as a coordination point to ensure client financial and contract information is accurate, complete, and up to date
Reduce administrative burden on customer-facing teams by owning executional tasks and system updates
Understand how accurate and timely administrative execution supports project delivery and overall client experience

Revenue Schedule Entry, Project Setup & Salesforce Administration

Support accurate project setup and maintenance in Salesforce following contract execution
Enter revenue recognition schedules into Salesforce based on:
- Approved contracts
- Defined project milestones
Update revenue schedules following approved amendments or scope changes
Ensure consistency and data accuracy across systems

End-of-Study Financial Reconciliation Support

Support end-of-study financial reconciliation by:
- Gathering required documentation
- Comparing contracted scope versus completed work
- Flagging discrepancies for review by Finance or Project Leadership
Coordinate with internal teams to support timely financial closeout of studies

Contract Amendments & Administrative Processing

Support the preparation and processing of contract amendments for:
- Small scope adjustments
- Minor pricing changes
Ensure amendments reflect approved changes and are properly documented
Maintain organized, audit-ready records of contracts, amendments, and related financial documentation

Process, Timeliness & Data Support

Process revenue schedules, amendments, and reconciliation support activities in line with internal expectations
Maintain clean, accurate data in Salesforce and related systems
Support internal reporting related to project financials and administrative workflows
Follow established processes and contribute to continuous improvement of administrative workflows

Qualifications

QUALIFICATIONS AND SKILLS

Required

Strong organizational and administrative skills with high attention to detail
Comfort working with structured financial and contract data
Experience using SalesForce
Ability to follow defined processes and handle accuracy-critical tasks
Strong communication skills and ability to work with cross-functional teams
Proficiency in Excel or similar tools

Preferred

Experience in life sciences, CRO, healthcare, or professional services environments
Exposure to project-based work or client operations

Education And Experience

Bachelor’s degree in Business Administration, Finance, Accounting, Life Sciences, or a related field

or equivalent combination of education and relevant administrative experience

PHYSICAL DEMANDS AND WORK ENVIRONMENT (for office-setting personnel)

Must be able to sit for long periods of time using a computer in a typical home office environment.

Champions Oncology, Inc.

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Business Operations Administrator